Job Type
Full-time
Description
Hospitality. Innovation. Efficiency.
We are fueled by our goal to be #1 in sales and service in the communities we serve, while redefining the car buying experience and delivering personalized customer service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!
How You Will Make an Impact
We serve a customer base seeking luxury, value, and world-class service. As an IT Manager, you will be responsible for managing an IT team and the implementation process of our new Dealer Management System (DMS). This role will be critical to our ability to seamlessly support our dealerships and guests.
What Winning Looks Like:
- Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Leads team in effective and efficient conversion to a new Dealer Management System (DMS) software.
- Oversee installation, configuration, maintenance, and troubleshooting of hardware, software, security and peripheral devices
- Fully support, configure, maintain and upgrade corporate networks and in-house servers
- Troubleshooting networking connectivity issues, printer, servers, and applications
- Install and integrate new server hardware and applications
- Support and administer third-party applications
- Ensure network security and connectivity
- Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
- Troubleshoot server and server application issues
- Define network policies and procedures
- Manage and maintain patches, updates, and upgrades to servers, workstations
- Manage VOIP phone system
- Provide technical guidance and support for IT Helpdesk team as needed
- Ability to work in a 24/7 on call environment
Skills Needed to Win:
- College degree and/or certification in Information Systems/Technology is strongly desired. 3-5+ years’ experience in a related Information Technology profession; the equivalent combination of education and experience may be considered.
- CCNA (Preferred) But not required
- CompTIA A+, CompTIA Network+, CompTIA Security+, MCSA, (Preferred) But not required
- IT Project Management
- Excellent communication, organizational, and collaborative problem- solving skills
- Ability to prioritize work projects while supporting daily operations
- Experience in Microsoft Active Directory, GPO and Windows Server. O365 Internet and Email Security. Cisco networking devices and VOIP systems. Required.
Preferred Working Knowledge:
- Networking: Routers, firewalls, switches, LAN, WAN, wireless
- Networking Protocols: TCP/IP, DHCP, DNS, VPN, QOS
- Infrastructure: Windows Server, Active Directory, GPO, O365, Cisco, Cisco Meraki, Ubiquity
- Virtualization: VMWare ESXI
- Storage: SAN, NAS
- Data: SQL, Backup, Recovery, Replication
- PowerShell, Python, Bash, or other scripting experience
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- Highline Brands: Swickard has positioned itself as a leader in brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, Lexus, and more.
- We have over 2200 employees at 41 franchises in 5 states…and we are still growing!
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
- We are a team. Everyone plays a role in our success.
- We are a hospitality company that happens to be in the automotive industry.
Benefits of Working at Swickard:
- Ongoing training and support
- Opportunities for continued personal and professional growth
- We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.
Competitive benefits package:
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T1
Salary Description
$95,000-$115,000 yearly