Remote Work: Hybrid
Overview:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line-reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence-delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we’ve only begun to define the edge of what’s possible-for our people, our customers, and the world.
This leading role within our Portfolio Management team is a global role and is in a key position to influence and manage strategic components of our Zebra services portfolio. As a Product Manager for our portfolio team, this position will drive service product ideation, lead in the articulation of the portfolio vision, and drive the development and launch of innovative services to deliver the next level of growth for Zebra.
Responsibilities:
- Cultivating and Formalizing ideas & service concepts into compelling, profitable, and differentiated value propositions (scope, benefits/ value for partners, customers & Zebra sales teams; competitive benchmarks; targeted pricing; go-to-market strategy, etc.)
- Co-creating and co-designing new services in collaboration with regional services product management and Customer Success Executives & Managers (CSE/CSM) to deliver new value to solve customer and partner operational challenges and monetize new business opportunities
- A global role with impact in varied markets in every region of the world working in tight collaboration with regional and country sales leads; Understand international markets and adapt tactics to different needs while preserving an overall global portfolio.
- Demonstrate exceptional ability to articulate and bring to life the Concept & Vision of new market-disrupting services and business models to executive leadership and key stakeholders
- Extremely strong financial modeling together with experience in rapidly testing concepts in the market to demonstrate the ability to drive accelerated services revenue and margin contribution.
- Ability to demonstrate past success in the test, launch and scale of products – ideally services. Experience in the testing, fast fail and exit while harvesting and incorporating lessons learned into development.
- Excellent market research and analytical skills to identify market trends, recognize opportunities and work in close collaboration within Zebra and with our partners to unlock creative solutions that solve customer problems.
- Rapid acquisition of comprehensive market knowledge, competitive landscape, customer requirements, distribution channels and Zebra offerings for assigned portfolio & product(s).
- Creates and executes VOC and competitive landscape requirements. Leads cross-functional VOC activities. Monitors target markets and identifies opportunities for innovation.
- Owns development and presentation of business case with supportive research, authoring slides and delivering presentations to internal and external audiences, routinely including senior & executive leadership.
- Monitor and report business metrics against plan. Recommends metrics to assess business performance. Fully accountable for integrated business plan inputs.
- Develops documentation of product and market requirements.
- Owns product lifecycle management for assigned Product lines / families of moderate to high complexity, including tactical execution, managing custom requirements, developing, and driving end of life plans and execution of inventory objectives.
- Demonstrates full knowledge of development process. May delegate and oversee the work of Portfolio Manager 1 or 2 level team members in executing tactical objectives to support execution to strategy.
- Significant contribution to 3-5-year roadmap development process and makes recommendations on the long-term strategy for the product line.
- Sets pricing strategy. Establishes product price to maximize sales and profitability. Recommends promotion strategy by working in collaboration with Product Marketing department. Provides recommendations to influence distribution strategy to meet market needs.
- Supports product launch by providing a comprehensive understanding of the value proposition. Deliver product training to sales, sales engineers, technical support, and other internal and external stakeholders.
- Works closely with development teams and other key stakeholders to oversee new service development validating development is on specification. Identifies beta site targets, draft and implement plans.
- Monitors financial performance of product lines and makes recommendations for pricing action against revenue and margin objectives. Sets target product costs for new products. Evaluates cost reduction initiatives working in concert with Sustaining Engineering, Finance and other internal partners.
Qualifications:
Minimum Qualifications:
- Bachelor’s degree required, MBA or Master’s in Engineering preferred
- 8 + years of relevant job experience and 5+ years of product management experience
Key Skills and Competencies:
- Strong attention to detail/quality
- Fluent level of English (written and verbal) as well as local language as applicable
- Advanced level skills in Microsoft business applications including Word, Excel, and Outlook
- Advanced P & L knowledge
- Advanced market knowledge in assigned category
- Customer service values/orientation
- Strong professional work behaviors (attendance, teamwork, time management, follow through)
- Intermediate analytical and organizational skills
- Demonstrated experience in managing execution of portfolio management functions
- Demonstrates good judgment in decision making; applies knowledge and past experience to guide decisions
- Strong business acumen/industry knowledge in one or more primary verticals
- Strong Presentation Skills. Formal training strongly preferred.
- Strong communication skills (listening, providing clear and concise information, using proper language and grammar)
- Advanced problem-solving skills
- 10% travel domestic and international
Come join the Herd!
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol-Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 114800.00 – USD 172200.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.