Job Description
Juniper solves the world’s most difficult problems in networking technology by Powering Connections and Empowering Change. We bring simplicity to networking with elegant solutions and services that connect the world. Be a #Gamechanger and drive Juniper’s exciting cloud evolution.
We are looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you are a high performer who is an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
The Global Revenue Enablement Mission
Enabling an elite GTM team of Sales, Sales Engineering and Professional Services within Juniper & among our Partner Ecosystem with the result of accelerating revenue growth by equipping our business, technical and service professionals with relevant content, consistent processes and effective technology. Our Global Revenue Enablement organization is empowered to improve effectiveness with a modern and next generation approach to passionately lead and drive an outcome-based, customer-centric culture of learning with consistent frameworks for:
- Seller & service onboarding
- Ongoing portfolio knowledge and skill development
- Effective customer engagement methodologies
- Efficient & effective tools & resources
The team is responsible for providing the user experience and technology infrastructure to ensure the desired impact of the organization’s programs is realized: we are enabling the Enablers. It is our team’s duty to ensure these vehicles are functional, optimized, appealing, helpful, excellent and delivering VALUE.
The Role
While this is an ever-evolving team, the initial charter of this role is to focus on our Global Enablement platforms and shepherding the following:
- Recast the user experience, user interface, content structure, architecture, content and access governance and content discoverability.
- Mature the implementation to shift towards sales execution use cases. This involves vetting and refining program capabilities, content solutioning, engagement interfaces.
- Measure usage and value of the platform(s), both qualitatively and quantitatively.
- Deliver service to our teams, sellers and partners with an experience that drives efficiency and impact and outcome.
- Deliver platform strategy, design and feature/functionality consultation to ensure high utilization and platform optimization.
- Lead the day-to-day management of platform(s) applied by cross functional teams and internal global enablement teams.
- Work with IT and other cross-functional organizations to integrate platform(s) with other systems for wider adoption and penetration.
- Ongoing sales portfolio knowledge and skill development
Day to Day
- Collaborate with global enablement and field sales leadership on how the platform(s) can support strategic sales objectives
- Handle requests for dedicated pages, promotions and changes with collaborators across Juniper.
- Balance their requests against platform strategy and other adjacent priorities.
- Design and build the discussed pages/promotions/changes and coordinate with team members to manage expectations and ensure the goals of the effort are satisfied.
- Consult regularly with key collaborators in cross-functional GTM groups
- Be accountable for qualifying and posting content publishing requests, in concert with our delivery operation team
- Support the governance processes for platform(s)
- Meet with vendor teams on platform optimization and programs
- Understand current & road-mapped features/functions of the platforms
- Use quantitative and qualitative research skills to make recommendations on new and existing technology
- Address platform related trouble tickets
The Extended Team
This is a very cross functional and collaborative role that will require tight alignment and execution with Global Revenue Enablement, Sales Operations, Marketing Operations, Juniper IT, and Legal & Compliance.
Your Experience
- 4+ years of related experience in design and/or support of enablement tools
- 1-3 years of platform management experience with a CMS (Highspot, Seismic, etc.), sales learning management software (Mindtickle, Highspot, Saleshood, etc.)
- Familiarity with designing digital experiences with admin, user, technical considerations.
- 1-3 years in building out, managing and measuring program progress with continued leadership to evolve and drive scalable long-term success
- Demonstrable experience in effective cross-functional relationship management
- Effective utilization of sales enablement tools (Learning Management, Content Management, Project Management, etc.)
- Experience in enablement and/or initiatives strongly preferred
- Comfortable with Salesforce, Excel and other Microsoft technologies
Your Professional Skills
- Self-starter who demonstrates flexibility and creative problem solving
- Strong communicator and works best in collaborative teams
- Strong and demonstrable strategic, critical and analytical thinking skills
- Strong program/project and time management skills
- Proven Interpersonal skills, with a passion for excellence in action
- Strong judgment, initiative and sense of urgency
- Ability to manage and complete at the detail level
Minimum Salary: $142,500.00
Maximum Salary:$218,500.00
The pay range for this position is expected to be between $142,500.00 and $218,500.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.