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Administers risk management programs working closely with Visitor Services including workplace safety training, workers’ compensation investigation and recordkeeping, and third-party claims investigation and coordination with Legal Department. Maintains current knowledge of federal and state worker’s compensation recordkeeping requirements and required training. Responsible for claims monitoring and administration, report generation and analysis, metrics, and communication with associates, managers, insurance carriers, legal counsel. Works under limited or no supervision, operates under vague or inconsistent guidelines.
Essential Job Functions: Must be able to perform the essential functions of the job with or without reasonable accommodations.
- Support and track ADA/FMLA interactive process to include placing associate on leave status, return to work dates, modification requests, process leave letters and coordination of associate accommodation meetings.
- Maintains incident reports and claims files related to injuries. Maintains compliant, organized, and up to date injury files, reports, recordkeeping, and metrics. May work with management to investigate incidents.
- Administer and coordinate worker’s compensation claims with insurance provider and medical clinic. When applicable, schedule post-accident drug testing. Collaborates with Human Resources regarding qualified workers comp time off from work, modified duty, and return to work. Coordinate associate’s return to work.
- Inform Risk Management of visitor or guest injury and accident claims occurring on Company property. Coordinate document completion with claimant(s) and impacted departments. Maintain complete records in the event of litigation.
- Conduct on-site safety audits to include safety equipment (first aid kits, etc.). May observe actual operations and record infractions or observations.
- Regularly review and analyze incident reports and audit findings. Maintain metrics. Identify trends and critical events. Recommend mitigation solutions (ie, training, processes, procedures) to reduce incidents.
- May conduct training. Coordinates standard/off-the-shelf safety training. Ensure that the Company’s Injury and Illness Prevention Plan is compliant with state law and Cal OSHA provisions applicable to cemeteries and mortuaries. Identify necessary training or updated materials. Maintain safety training records and ensure re-fresher or updated training is obtained prior to expiration.
- Provides incident statistics at safety committee meetings and respond to inquiries. Maintain Safety Committee meeting minutes. May co-lead meetings with Parks Department, set agenda, or prepare meeting handouts.
- Provides professional customer service to all internal and external customers.
- Additional responsibilities as assigned.
Experience and Education
- High School diploma or GED required; associates degree preferred
- At least four (4) years’ worker’s compensation OSHA recordkeeping experience required
- Strong computer skills and working knowledge of Microsoft applications (Word, Excel, Outlook)
- OSHA Outreach 30-hour General Industry certification preferred
Special Skills
- Ability to timely get to other locations in order to investigate incidents, ie, valid CA Driver’s License
- Ability to confidently administer training and testing materials
- Concise verbal communication to facilitate investigations effectively with a variety of audiences; clear written communication to accurately document incidents
- Possess a sense of curiosity, critical thinking, and problem solving skills
- Demonstrate analytical thinking, ability to draw conclusions, and make appropriate recommendations
- Ability to self-manage work load, work independently, and meet deadlines is required
Working Environment
Work is primarily in an office environment but investigations may be performed outside and in adverse weather conditions; flexible availability is required to occasionally work outside of normally scheduled work hours.
Physical Requirements
Typical of an office environment. May require operating company owned vehicles or wearing personal protective equipment
Compensation:
$23.50/hr – $30.40/hr
Exact compensation may vary based on skills, experience, and location.
Benefits (dependent upon eligibility):
Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program
Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Postal Code: 90601
Category (Portal Searching): Legal
Job Location: US-CA – Whittier
Job Profile ID: R00344