Job Description & Requirements
The Admissions Host provides exceptional service to our guests by ensuring an extraordinary first and last impression. They collect and scan admission tickets at the Main Entry to ensure validity and recommend premium products. They also handle cash transactions in the stroller/wheelchair area and Annual Pass Center and provide guests with park literature and distribute products as needed. They monitor the hand stamp re-entry and exit process.
Responsibilities:
- Welcome and greet guests upon entry. Scan admission tickets at the main entry to ensure tickets are valid. Assist guests with the biometric scan. Distribute literature including but not limited to: park maps and show schedules to guests. Advise guests and monitor the hand-stamp re-entry policy at entry and exit sections.
- Assist guests utilizing the service based sales process to recommend premium products at every opportunity while directing guests to the appropriate sales locations.
- Assists and reviews operating procedures with guests for purpose of rental check-in of strollers and wheelchairs.
- Assists with line expediting at any area where guest assistance is needed
- Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner
- Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park upheld.
- Perform duties related to area presentation throughout the day
- Perform other duties as assigned
The pay rate for this role is $16.90