Scheduling and Exhibitor Relations Specialist

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the Smithsonian Institution Traveling Exhibit Service and Smithsonian Affiliations (SITES|SA). SITES|SA’s mission is to catalyze public engagement and spark curiosity and learning by connecting the knowledge, resources, and expertise of the Smithsonian with a vital network of cultural and educational organizations.

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals.

Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement # 23R-SB-308854-MPA-SITES.

More than one selection may be made from this announcement.

Duties

The Scheduling and Exhibitor Relations Specialist will market and schedule exhibitions, including sponsored exhibitions (and exhibitions for which we are seeking financial support) in sponsor-requested or otherwise strategic cities nationwide.

In this position, you will:

  • Schedule and book exhibitions in sponsored requested markets, or strategic and high-profile cities nationwide, establishing a marketing plan to support assigned exhibitions and/or projects.
  • Respond to multiple inquiries from host venues about SITES exhibitions, establishing and maintaining effective working relationships with host venues, sponsors, collaborators and partners for marketing SITES programs and Smithsonian brands.
  • Establish communication with host venues in meeting exhibit requirements, terms of contractual agreements, policies and procedures and mission for SITES.
  • Monitor and maintains a database of technical information for SITES exhibitions.
  • Prepare reports, listing and mailings.

Requirements

Conditions of Employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

COVID-19 VACCINATION REQUIREMENTS:

For the latest information on the COVID-19 vaccination requirements and its impact on your application, click on Smithsonian Institution’s Frequently Asked Questions.

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-09 level in the Federal Service. For this position, specialized experience is defined as scheduling and booking traveling exhibitions in a variety of host venues in target markets, working with sponsors, and possessing experience with the exhibition development process, exhibit requirements and contractual terms and working with a Customer Relationship Management (CRM) system.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Education

There are no basic education requirements for this position.

Additional information

This position is included in the bargaining unit.

Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Office of Human Resources. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and,
  • Beginning and ending dates of appointment.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

  • Benefits

    The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.

    Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

    Flexible Spending Accounts – https://www.fsafeds.com/
    Health Insurance – http://www.opm.gov/insure/health/index.asp
    Leave – http://www.opm.gov/oca/leave/index.asp
    Life Insurance – http://www.opm.gov/insure/life/index.asp
    Long Term Care Insurance – http://www.ltcfeds.com
    Retirement Program – https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

  • Mastery knowledge of marketing strategies for traveling exhibitions in different host venues across the country.
  • Skills in writing, speaking, and negotiating for effective communication with host venues, colleagues, exhibitions leaders and other professional institutions.
  • Strong knowledge and understanding of the elements of museum exhibition development for traveling exhibitions.
  • Skills in using a customer relations management database to record, edit an report scheduling and registrarial information.

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

  • Best Category – Meets the minimum qualification requirements and excels in most of the job related competencies above.
  • Better Category – Meets the minimum qualification requirements and satisfies most of the job related competencies above.
  • Good Category – Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans’ preference points or apply the “rule of three”, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

You may preview questions for this vacancy.

  • Benefits

    The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.

    Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

    Flexible Spending Accounts – https://www.fsafeds.com/
    Health Insurance – http://www.opm.gov/insure/health/index.asp
    Leave – http://www.opm.gov/oca/leave/index.asp
    Life Insurance – http://www.opm.gov/insure/life/index.asp
    Long Term Care Insurance – http://www.ltcfeds.com
    Retirement Program – https://www.opm.gov/retirement-services/

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

    Your application package should include the following documents:

    • Resume – Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

      For assistance with creating a resume, please click here.

    • Proof of Veteran’s Preference – DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
    • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
    • Proof of U.S. accreditation for foreign study, if applicable.
  • How to Apply

    Click on the “Apply Online” button on the upper right side of the page. Please Note:

    • You must apply for this position online through the ‘Apply Online’ button and submit required supplemental documents (if they are relevant to you).
    • You may submit required documents by uploading them online during the application process; OR You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
    • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
    • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

    Agency contact information

    Stephani Brownlee

    Phone

    202-288-4385

    TDD

    202-633-6409

    Fax

    000-000-0000

    Email

    BrownleeST@si.edu

    Address

    SMITHSONIAN Office of Human Resources POB 37012, 600 Maryland Avenue, MRC 517 Suite 5060 Washington, District of Columbia 20013-7012 United States

    Next steps

    At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab “My USAJOBS;” e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information:

    • Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
    • The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
    • The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Your application package should include the following documents:

  • Resume – Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

    For assistance with creating a resume, please click here.

  • Proof of Veteran’s Preference – DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
  • Proof of U.S. accreditation for foreign study, if applicable.

How to Apply

Click on the “Apply Online” button on the upper right side of the page. Please Note:

  • You must apply for this position online through the ‘Apply Online’ button and submit required supplemental documents (if they are relevant to you).
  • You may submit required documents by uploading them online during the application process; OR You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

Agency contact information

Stephani Brownlee

Phone

202-288-4385

TDD

202-633-6409

Fax

000-000-0000

Email

BrownleeST@si.edu

Address

SMITHSONIAN Office of Human Resources POB 37012, 600 Maryland Avenue, MRC 517 Suite 5060 Washington, District of Columbia 20013-7012 United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab “My USAJOBS;” e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information:

  • Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
  • The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
  • The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request
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