Job Details
Level
Experienced
Job Location
HeadQuarters – Richmond, VA
Position Type
Full Time
Education Level
Graduate Degree
Salary Range
$42,572.00 – $63,858.00 Salary
Travel Percentage
Up to 25%
Job Shift
Day
Job Category
Nonprofit – Social Services
Description
SUMMARY: Responsible for supervision of Resettlement services
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provide supervision of the ONA Resettlement staff to include the development and implementation of service standards, goals, and objectives in assigned program locations. This includes the Employment, Education, and Youth Mentorship programs.
• Coordinate, monitor, and ensure service delivery and documentation of case management, education, health and employment services for all clients.
• Responsible for the quality of Resettlement Services program case record documentation, both manually and electronically. Records should be in compliance with required laws and accrediting bodies, as well as agency policies and procedures. Documentation should be completed accurately and timely.
• Coordinate and supervise the programs overall Performance Quality Improvement (PQI) activities
• Lead weekly staff meetings and facilitate appropriate program communications.
• Regularly monitors ONA grant budgets to ensure appropriate spend down of funds
• Ensure volunteer hours and in-kind donations are recorded and reported per grant requirements
• Research and build relationships with community stakeholders including local parishes, colleges and employers to access adequate and appropriate services for clients.
• Prepares monthly and quarterly reports as required.
• Represents the Agency in the community and workplace in a professional and ethical manner.
• Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
• Utilizes a basic knowledge of Microsoft Office applications.
Qualifications
EDUCATION and/or EXPERIENCE: Bachelor’s Degree in a related field of study required with six years of experience. Two years of supervisory experience is required. Must be able to reliably transport clients as needed.
DIRECT REPORTS: Employment Specialist, Education Coordinator, School Liaison (may vary by location)