Company Description
Job Description
Job Title: Parts Counter Associate
Schedule: Full Time; Monday-Friday 9am-6pm, Saturdays 8am-4pm (OFF Sundays & Wednesdays)
Location: Berman Subaru of Chicago
Pay: $16-$25/HR – Based on Experience
Union Shop = PAID Health Insurance & Pension!
Responsibilities
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtain credit authorization.
Benefits/Perks
- Paid Health Insurance & Pension
- 401k
- Vacation Paid Time
- Automobile Service discounts
- Opportunities for advancement!
Qualifications
- High School Diploma or equivalent
- Must have prior parts sales experience, dealership preferred.
- Valid driver’s license with a clean driving record
- Dealership experience, preferred, but willing to train
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Willing to submit to pre-employment background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
Category: Customer Service, Sales
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.