EVEN Hotel is seeking an experienced and approachable person to join our team! As a Full Time or Part Time Night Auditor, you are the go-to person, ensuring that guests feel welcome and comfortable. We are ideally looking for person that would like to work 12 hour shifts Fridays and Saturdays 7p-7a. There is potential for additional 2nd shift 3p-11p hours for the right canidate.
At EVEN Hotels, our core mission is to Enable Wellness in Travel. We provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away from home. Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options, and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more.
As a member of the EVEN Hotels team, you’ll bring your passion for wellness, encouraging others, and building connections with every interaction:
Inspire Gueststo stay on track with wellness while on the road
Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being
Be Encouraging by recognizing our guests’ achievements and offering positive words of encouragement and suggestions
Get Personal to understand our guest’s wellness goals and help them maximize their wellness journey while traveling
Position Highlights & Responsibilities
- Be available to reliably work evenings from 11pm – 7am
- Welcome and provide personal recognition promptly and professionally to guests upon arrival
- Offer each guest a welcome drink upon arrival, complete the check-in transaction efficiently, describes the hotel services, and demonstrate the Wellness Wall and applicable guests mobile device applications
- Interact with guests to discover their wellness needs and offers options to help guests make healthier choices during their stay
- Upsell and Enroll new guests into IHG Rewards Club program
- Extend invitations to hotel wellness programs and best support the guests’ wellness routines
- Audit, balance, and report on the various areas of the hotel
- Provide accurate, timely information and ensure company and hotel policies and procedures are followed
- Answer phones in a prompt and courteous manner
- Operate the retail sundry sales area and keep shelves stocked and organized
- Ensure billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
- Process cash and credit card transactions according to standard operating procedures, including posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned bank
What We Offer
- 401(k) with match
- Dental insurance
- Employee IHG Room Discounts
- Life insurance
- Paid time off
- Vision insurance
- Fun & Energetic work culture
- Employee Rate Genesis Gym Membership
- Team Wellness
Focus on People
- Share own wellness journey with colleagues and guests
- Leverage the support of other team members and departments to enhance the guest experience
- Communicate and coordinate with other departments to provide and receive insight about guest needs, requests, and complaints
Education and Experience
- High School Diploma or equivalent required.
- Bachelor’s Degree preferred, but not required.
- Experience in auditing, especially in the hospitality industry, is preferred.
- Experience with computer systems and office equipment required.
Knowledge, Skills, and Abilities
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Strong attention to detail to spot errors in documents and discrepancies in transactions, accounting, and other reports
- Ability to accurately solve mathematical problems with few to no errors
- Capable of being resourceful, highly organized, and customer-focused
- Be an ambitious, energetic team player with a drive to grow in the career in hospitality
- Must be able to work in a fast-paced environment.
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing
- Must be willing to assist co-workers with their job duties
- Must be able to learn new tasks quickly and thoroughly
- Must follow all appropriate policies and procedures
- Must possess excellent organizational skills
- Must be able to meet personal appearance and cleanliness or hygiene standards
- Must be able to effectively manage time
- Must have an excellent work history and attendance record
- Must be able to work flexible hours, weekends, and holidays
Physical Requirements
- Must be able to endure long periods of standing and walking throughout an 8-hour shift
- Must have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading
- Must be able to repeatedly bend and kneel while reaching below waist height at the front desk
- Must be able to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Must possess good dexterity of hands/fingers, such as for gripping, pinching, writing, and typing
- Must be able to endure constant repetitive movement (typing, writing, etc.) for long periods of time
- Must be able to communicate verbally to guests and comfortably use a phone system.Must be able to adequately move about the hotel area to complete tasks
Anant is an Equal Opportunity Employer
Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.
Anant Enterprises
Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! Check out our website at Anant Enterprises to learn more about us!
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