Responsibilities
Relocation Assistance Available.The ROI Specialist should have a knowledge of an electronic health record (EHR), Epic preferred, and a basic understanding of medical terminology. The candidate is primarily responsible for the comprehensive processing of continuation of care and patient-directed requests for medical information to include customer service for walk-ins, opening and processing incoming mail, verifying authorizations, requesting historical medical records, and preparing correspondence in response to a request for medical information. The Specialist will also assist with training new or contract staff and students in a qualitative and effective manner.
Qualifications
Associate of Science degree in a healthcare related discipline required (i.e., applied health sciences A.S. degree). Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program will be considered; successful completion of HIT Associate degree is required within 6 months of hire date for continued employment.
Must possess knowledge of medical records format and content and be able to perform work in a fast paced, constant change, production environment with a focus on quality. Must possess excellent customer service skills and be able to clearly, concisely and professionally communicate verbally and in written forms. Demonstrated ability to maneuver in multi technology environment and demonstrates proficiency in Microsoft Office (Excel, Word, and Outlook) applications. Keyboarding skills necessary, with intermediate typing/keyboard/computer skills.
Registered Health Information Technician (RHIT) preferred.
Exemption Status
Nonexempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.; $18.05 – $24.76 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday through Friday, either 8AM – 4:30PM or 8:30AM – 5:00PM.
Weekend Schedule
Occasional weekends may be requested as per department needs. Flexible schedule.
International Assignment
No
Recruiter
Lisa Morrey
Department Title
HIMS/Doc Svcs Shared Service