About NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
“At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization.” -George Kurian, CEO
Job Summary
We are looking for an energetic, inquisitive, and experienced resource for the position of a collection’s specialist for our finance team in our North Carolina office. An ideal candidate is motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.
As a Credit & Collections Specialist, your responsibilities include:
- Manage collections for NetApp accounts/portfolios and send statement of accounts
- Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
- Follow-up with customers on missing remittances and provide details to cash applications team
- Work with internal as well as external teams to resolve disputes resulting in payment delays
- Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
- Work on ad hoc requests from external as well as internal teams
- Provide back-up for team members in case they are out of office and handle queries related to their portfolios
- Assist with Collection Forecasting
- Weekly Collection meeting documentation engaging with other team members
Job Requirements
- Previous experience with Oracle and GetPaid
- High level understanding of order to cash process
- Knowledge of Accounts Receivable and collections; B2B collections experience
- Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
- Ability to work under tight deadlines and multitask
- Flexible with working in shifts and adaptable to changes
- Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
- Intermediate skills in Microsoft Word, Excel, and Outlook
- Good verbal and written communications skills; English Language skills are required for written and verbal communications
Education
A minimum of 2+ years of applicable experience is required
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
USA Residents Only:
The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $72,900 – $103,730. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).