Job Details
Job Location
Beaverton, OR
Position Type
Full Time
Salary Range
$23.08 Hourly
Job Shift
Day
Job Category
Nonprofit – Social Services
Description
Purpose: (General description and summary)
The Assistant Portfolio Manager is responsible for ensuring that all properties within the agency’s portfolio remain in compliance with all HUD and other regulatory covenants. As well as a comprehensive affirmative marketing, outreach and intake process for the agency’s supportive housing.
Accountabilities: (Responsibilities of the job)
- Ensures the agency meets its occupancy goals by monitoring activities in regards to occupancy and waitlist management.
- Meet with residents for move-ins and move-outs.
- Prepares reports as requested including but not limited to rent rolls, weekly vacancy reports, leasing and marketing report.
- Reconciles monthly rent roll and property census for accuracy.
- Reconciles Security deposits monthly and submit reimbursement request to AP.
- Prepares tenant income certification paperwork for program compliance.
- Review all new applicant files for eligibility and accuracy before new leases are executed.
- Tracks and manages the certification/re-certification process annually.
- Maintains and updates policies and procedures regarding regulatory compliance with tax credit, HUD, Section 8 and all agencies that regulate qualified occupancy in the agency’s supportive housing communities.
- Ensures tenant files’ audit findings are corrected in a timely manner and files are 100% compliant.
- Ensure the most current forms and proper procedures are used for subsidy programs and other funder compliances.
- Monitors agency compliance with all Fair Housing laws and remain current on fair housing requirements.
- Act as an information resource for the organization with respect to fair housing, compliance and occupancy matters.
- Monitors waitlists and coordinates.
- Coordinate with Housing Development and Services on issues related to tenant occupancy
- Coordinate with the Maintenance Team for all maintenance needs.
- Monitor and meet compliance related and external reporting deadlines.
- Tenant management including resident complaints and compliance with lease terms.
- Coordinate Apartment preparation and repairs.
- Work with tenants and their support team to resolve barriers, problems and complaints.
- Write, process and communicate violations to tenants and their support team.
- Other duties assigned.
Description of Other Duties:
- Enter in work orders and follow up with maintenance.
- Purchase general related supplies when needed.
- Attend weekly supervisions with supervisor.
- Collaborate with others at all levels of the organization.
- Perform other duties as assigned.
Other General Expectations:
- Attend and positively participate in required meetings.
- Ability to work as a team member, remain flexible and establish priorities as a group.
- Ability to take direction from supervisor.
- Ability to learn new skills
- Ability to display a non-judgmental attitude.
- Ability to provide leadership.
- Creative, innovative and progressive problem-solver.
- Ability to multi-task and remain calm in a busy and stressful environment.
- Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)
- Follow all corporate policies, procedures, and protocols.
- Follow through on all directives and instructions.
- Regulary inspect properties in our portfolio-a driver’s license is required.
Education/Experience:
- Associate degree or two years equivalent experience in property management – Licensed Property Manager Preferred.
- 3 years’ experience working with low income communities in a compliance capacity.
- People with lived experience / Peer support experience highly encouraged to apply.
- One year experience with Section 8 eligibility.
- One year experience with housing quality standards.
- Excellent written and oral communication skills.
- Ability to read and interpret complex documents such as regulatory agreements.
- Ability to provide technical assistance on complex compliance issues in a simple straight forward manner.
- Ability to work in a complex and changing organization and adapt to changes in structure and work priorities.
- Advanced computer skills including database applications, Excel, Word, PowerPoint and Outlook.
- Bilingual; reading, writing and speaking, in English and Spanish or other foreign language preferred.
- Professional attitude and demeanor.
- Strong interpersonal skills and the ability, willingness and sensitivity to work effectively with a wide range of constituencies, including people with special needs, in a diverse community setting.
- Ability to interface effectively with property management and interdepartmental relationships.