API Air Reservation Product Manager

Job Description

What’s Travelport?

Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We’re leading the change; we are the change.

We are on a mission to power the future of travel.

Come and be part of an organization that is committed to building a culture of inclusivity built upon a diverse workforce that is reflective of the communities in which we operate.

What is API Access?

Travelport is a marketplace of travel content, and we provide the technology that allows travel suppliers like airlines, hotels, car, and rail to connect to companies who sell travel content to consumers. The demand side of our marketplace are travel agencies and 3rd party developer applications that search, book, ticket, and service travel itineraries for the suppliers. The supply side of our marketplace consumes travel content from our suppliers and makes it available to the agencies. Travelport uses complex computer systems to consume and produce travel content via a set of high performing APIs which our customers access to solve real world travel problems.

What does a great Product Manager do?

The Product Manager (PM) sits within the Product Organization and is responsible for identifying customer needs, prioritizing features, guiding the work through Lean product management and developing and executing on the product vision and roadmap. It is the PM’s responsibility to identify customer needs to articulate value propositions that will drive the vision and direction to the delivery teams, providing value, feature prioritization, requirements and feature-level acceptance criteria.

This PM role will be responsible for helping define and execute Travelport’s Retailing strategy and roadmap for our JSON API product. JSON API is a next-generation API powering our travel agent customers’ connections to Travelport’s search & booking systems as well as our own Agent UI product, Smartpoint Cloud.

Responsibilities include:

  • Manage the prioritization and execution of the product roadmap and construct requisite features and market releases for JSON API Reservation
  • Align with internal stakeholders to support the Business Strategy and help drive the value for our customers
  • Synchronize with Product Owners to ensure features, capabilities and defects are organized and prioritized appropriately
  • Communicate with customers to develop a solid understanding of their needs and business processes, as well as to share product vision and actively pursue feedback
  • Track and report on product status and metrics

Who we are looking for in this role:

  • Experience working in product, consultancy, business analysis or technology development
  • Familiarity with JSON/REST-based APIs
  • Solid understanding of the Product Development Life Cycle (PDLC), Product Management principles, methodologies and tools (ie: Jira, Aha!) in a SAFe/Lean Agile environment
  • Ability to communicate a vision and bring a virtual team of individuals together to achieve goals across diverse functional areas (eg product, technology, customer)
  • Communicate effectively on the purpose and vision of the product roadmap to the wider delivery team including their role in delivering or contributing to the business outcomes
  • Capacity to seek consensus and agreement across multiple stakeholders, bringing diverse opinions together in reaching a solution
  • Change management and conflict resolution skills
  • Travel industry experience a plus

Our ambition is to hire for potential not just experience, and you’re likely to succeed if you:

  • Are always ready to give it your all and deliver high quality work
  • Are excited to use your creativity and innovative thinking to try new things
  • Take responsibility and own your work
  • Are courageous and ambitious to challenge what’s been done before

These are just a few of our employee’s favorite benefits/perks…

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, disability, life, a competitive 401(k) match.

We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off.

Salary Target: $95,000-$105,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

Interested? We’d love for you to get in touch!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

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