Compensation: $25-26/hr.
Benefits:
At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes medical, dental, vision, 401k with a 4% employer match, FSA, paid sick leave, and generous paid time off (PTO) program.You can learn more about the benefits here. You are eligible to a Short-Term Incentive/Sales Incentive Plan] with the target at 5% of your annual earnings, terms and conditions apply.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This a remote role and preferred hours at 8:00am-4:30pm PT (some flexibility)
Job Overview:
The Clinical Affairs Associate I coordinates ongoing clinical affairs projects under the direction of the Manager, Clinical Affairs and other managers within the Clinical Affairs team. This person is responsible for managing genetic counseling referrals through electronic and telephone communications. He/She works with the clinical affairs staff to assist in fulfillment of client requests for data as needed. Additional responsibilities may be assigned as needed by the manager.
Duties and Responsibilities:
1. Process, coordinate, schedule, and monitor genetic counseling referrals including communicating directly with patients and updating their healthcare providers on referral status using internal and external systems
2. Triage incoming patient and client communications
3. Be a liaison between genetic counseling services and other internal departments, including updates to management regarding genetic counseling services
4. Assist with routine data verification and quality control for clinical affairs projects such as genetic counseling referrals, ensuring data integrity and consistency.
5. Assist Manager, Clinical Affairs and other team members in fulfillment of client requests for data as needed.
EDUCATION:
Bachelor’s degree or higher in a relevant academic field such as science, psychology or public health
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
- Excellent telephone and communication skills.
- Technical knowledge of laboratory testing and terminology is desirable.
- Capable of excelling within a team environment.
- Excellent time management and organizational skills.
- Strong interpersonal skills with the proven ability to communicate effectively, lead meetings and lead projects.
- Ability to communicate effectively, attention to detail, ability to cross reference information, ability to prioritize work, telephone skills, computer skills, working knowledge of standard office equipment (computers, printers fax machines, phone systems, office software and internet).
- Flexibility with regard to job assignments. Excellent skills in Microsoft Excel and PowerPoint Knowledge of Progeny database.
EXPERIENCE:
- Experience in Microsoft Excel, PowerPoint and Word required.
- Background in biology and genetics and/or patient services in healthcare preferred
- Experience in biotechnical business development, clinical affairs or clinical research departments a plus
PRIVACY NOTICES:
To review the California privacy notice, click here:California Privacy Notice | Ambry Genetics
To review the UKG privacy notice, click here: California Privacy Notice | UKG
About Us:
Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.
A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community.
Ambry Genetics is an Equal Opportunity Employer. We maintain a drug-free work environment. All qualified applicants will receive consideration for employment without regard to actual or perceived race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, citizenship status, sex or gender (including pregnancy, childbirth and related medical conditions), parental status, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, political affiliation or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly.