Overview
Enterprise Holdings at the St Louis Lamber Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent supporting the rental exit process.
This position pays up to $15.00 / hour and is located at the St Louis Lambert Airport at 10124 Natural Bridge Rd Saint Louis, MO 63134.
We offer:
- Up to $15.00 / hour
- Paid time off
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Flexible schedule of: 4pm-12am or 5pm-1am (5 day work week)
The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Responsibilities
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- Must be able and willing to stand and walk for long periods of time in all weather conditions