Overview
Full-time position starting at $24.60 – $27.36/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:
- Medical, Dental, Vision, Life Insurance and Long-Term Disability
- Health Savings Account and Flexible Spending Account
- Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
- CCS/CHS 403(b) Employee Saving Plan
- Employee assistance program
Program Description:
Michael’s Place provides transitional housing to 18 homeless male veterans. The focus of the program is to assist veterans in finding a permanent place to call home. The program is funded through a Grant Per Diem contract with the Veterans Administration.
Position Description:
The Housing Case Manager assists veterans in obtaining and maintaining permanent housing and connecting to resources that will enable them to maintain housing.
Responsibilities
Provide case management for veterans that reside in the Michael’s Place transitional housing program.
- Work with clients to develop individual goal plans. Meet at least weekly with residents to monitor progress, provide advocacy-based information and referral, including life skills, budgeting, jobs/education, crisis invention and mental health and permanent housing search.
- Ensure accuracy and maintenance of all client records, including service notes and outcomes; prepare reports as indicated by contracts. Ensure that proper documentation is maintained in residents’ files. Enter data on clients into the local Homeless Management Information System.
- Work with the Veterans Administration and local veterans service organizations to ensure residents have access to needed services.
- Work with outside community providers to make resources available to veterans.
- Assist clients with completing housing applications, and maintain relationship with subsidized and non-subsidized housing providers to assist clients in securing permanent housing.
- Provide transportation for clients as needed/appropriate.
- Ensure that Incident reports are written and given to the program manager for review.
- Enter data into the Homeless Management Information System
- Assist in maintaining and updating the By Name List for Veterans as part of the Coordinated Entry System
Provide staff coverage and assist in day to day operations
- Interview, screen, and select qualified veterans for the program when vacancies arise in coordination with the Veterans Administration.
- In collaboration with other staff, ensure rooms are ready for new residents.
- Mediate disputes between residents.
- Assign rooms to new and current residents.
- Provide on-call staff coverage.
- Administer drug screenings on resident per program guidelines.
- Issue and enforce consequences when necessary for noncompliant residents.
- Coordinate the weekly meal and house meeting.
- Purchase supplies for the program and house
Administrative and General Responsibilities.
- Attend staff meetings, agency trainings, workshops, retreats, and in-service classes as scheduled.
- Maintain accurate record of hours worked and turn in timesheets on schedule.
- Contribute to and support a positive, team-oriented work environment; participate with other staff members in group decision-making process.
- Maintain cleanliness and order of work area.
- Perform other job-related duties as assigned.
Promote the CCS Mission and programs in the community.
- Network with other social service agencies to advocate for the program and clients; be available to educate and advocate in the community.
- Treat clients in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions may be significant.
Job Conditions
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.
Physical and Mental Acuity Requirements
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.
- Able to speak clearly in person and on the telephone.
- Able to hand write legibly.
- Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
- Able to sit for sustained periods of time.
- Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
- Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
- Ability to prioritize multiple tasks, and to work independently and as a team member.
- Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
- Regularly able to perform duties as assigned.
- Able to make independent decisions and apply sound judgment in performing job duties.
Qualifications
Minimum Qualifications
- Bachelor’s degree in social services or a related field, or commensurate experience in social services.
- One year working with high-risk or homeless populations.
- Experience with the U. S. Armed Forces.
- Ability to work both as a member of a team and independently.
- Reliable transportation, driver’s license, insurance and driving record that that meets CCS Employee Driving Policy requirement for driving agency vehicle and/or transporting clients.
- Experience with crisis intervention.
- Commitment to working within mission, goals and objectives of Catholic Community Services.
Preferred Qualifications
- Fluency in second language, preferably Spanish.