The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
Legal Clerical Support Associate – Baltimore, Maryland (Hybrid)
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.
Job Summary:
Staff Counsel Support is responsible for managing Insurance Defense and Tort Litigation / Disputes work and related issues/matters.
This position provides administrative support for Staff Counsel Attorneys in an office under general attorney supervision. The role enters and manages data, including pleadings, motions and trial, arbitration and mediation letters; manages calendars and files related to events and details in the case management systems. Confirms related events & activities & monitors and routes internal/external client inquiries, mail, faxes, etc.
Key Responsibilities:
- Handle all incoming mail (high volume) – maintaining, sorting and distribution of mail
- Paying invoices and ordering office supplies
- Handle confidential information
- May handle calls and inquiries in an accurate and timely manner
- Ability to provide “knowledge transfer” to new employees on the team within this role
- Makes basic decision within established procedures under supervision
- May enter and manage data, including pleadings, motions and trials, arbitration and mediation letters
- May manage calendars and files related to events and details in the case management systems
- Monitors and maintains compliance with Team Connect (Litigation Management System)
Knowledge/Skills/Abilities/Experience
- High School Diploma/GED required
- 1-3+ years of experience in a litigation setting or prior insurance defense experience preferred.
- Good communications skills including the ability to maintain a courteous and professional demeanor with clients, customers and with fellow employees
- Mail handling experience
- Clerical and administrative support experience
- Intermediate knowledge of software applications including Microsoft Outlook, Word and Excel, Internet, and other web-based applications
- Ability to prioritize work and organize own time
- Ability to work independently and as part of a team
- Ability to complete professional, error free documents utilizing good grammar, spelling and format skills, including accurate preparation of legal pleadings, agreement letters, memoranda reports, outlines, schedules and client communications
- Knowledge of immediate work group functions and processes
- Regular, predictable attendance is an essential function of this job.
- Ability to work in a “hybrid work scenario” (remote/home and office location). Ability to work in the Maryland office location a minimum of 3 days per week or more, or as needed
#LI-PC1
Compensation offered for this role is $35,400.00 to $50,000 per year and is based on experience and qualifications.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
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