What you’ll do at
Position Summary…
What you’ll do…
About Walmart Marketing:
Walmart Marketing is a dynamic, multidimensional organization dedicated to redefining how the world shops through impactful creative and fast-paced innovation – all grounded in customer insights and brand strategy. We live out our company values each day while striving to exceed customer expectations and drive growth for the company. Named Ad Age’s Marketer of the Year in 2022, you’ll join an internationally recognized team of thinkers, creators, and problem solvers passionate about helping people save money and live better.
Marketing Analytics team helps drive business strategy by synthesizing data and performance metrics into actionable insights across product categories, customer segments, marketing channels and sales channels. The team sits within Customer Insights & Analytics (CIA) team, a customer-focused, action-biased, data-driven team chartered with driving business by understanding customer behavior using advanced analytics. Marketing Analytics is a high-performance team that is scaling up to help accelerate Walmart’s aggressive growth both for online eCommerce and offline brick & mortar Stores. This is a high-impact and high-visibility role within the organization with expectations to deliver immediate results. The complexity of this role requires one to develop actionable insights from copious amounts of competitive, conversion, and behavioral data from proprietary and third-party data.
What you will do:
As the Senior Manager I, Email Marketing Analytics, you and your team are responsible for providing insights about Walmart’s CRM email and push marketing channel’s performance and optimization opportunities for our marketers, product category managers, advertising agencies, internal partner teams, and senior leaders. You will help develop a holistic understanding of how these marketing channels and other business levers work together to grow customer engagement, drive incremental sales, and contribute to longer term strategic objectives. You will be a true thought leader and partner in the Marketing organization that can work across key parts of Marketing (Performance Marketing, Brand Marketing, Data Engineering, Category Marketing, Customer Data science, Campaign Measurement and Experimentation), Merchandising and Finance to bring data-driven decision making to our marketing strategy. Given the size and scale of the Marketing at Walmart investment this position will be highly visible and have an opportunity to make a significant impact across the entire organization.
You will make an impact by:
- Leading advanced analytics to help measure, optimize and grow CRM Marketing channel’s performance, with the goal of driving a wide range of short- and long-term business objectives.
- Integrating marketing performance insights into our broader understanding of the factors affecting customer engagement and value, leaning heavily on Marketing Mix Models, Multi-Touch Attribution, causal inference, experimentation, and other statistical tools and advanced analytics solutions.
- Building customer views to understand the impact of Marketing on customers across all stages of the buying lifecycle including New User Acquisition, Engagement/Retention, and Reactivation.
- Integrating disparate data sources and partnering with various engineering teams to define data architecture and in-house tool requirements, and improve data quality towards single source of truth within CRM.
- Collaborating with Marketing Business Intelligence team towards creating insightful data visualizations to empower marketers with self-serving data solutions to drive tactical decision making.
- Consulting with senior leadership/ business partners to understand overall goals/functional objectives, decipher key business challenges, identify tactics to anticipate and mitigate business challenges/issues and develop potential success criteria.
- Building & maintaining strong working relationships across departments or teams based on trust and mutual respect. Communicating with senior stakeholders to balance stakeholder and analytics perspectives.
- Communicating technical material clearly to a range of audiences and building narratives that provides insight into the factors impacting business performance.
- Focusing efforts on items that have maximum impact to the business.
- Leading and managing a team of onshore and offshore analysts, providing guidance and support, and ensuring that junior analysts have the resources they need to be successful.
You’ll sweep us off our feet if:
- You have a track record of solving challenging & transformational analytics and data science problems in scale – applying your skills, experience and leadership to deliver innovative analytics solutions which drive the company forward.
- You operate with customer centricity at the forefront.
- You have experience working in multiple business areas / functions / segments.
- You can collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- You have experience transforming/automating data within cloud architectures (i.e., Google Cloud Platform).
- You have hands on experience and skill communicating complex quantitative information and insights to a broad audience of senior leaders & decision makers.
- You can partner effectively with internal stakeholders, including data scientists and data engineers.
- You are curious, proactive and comfortable working in unstructured environments.
- You have experience driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement.
- You have a passion for working in a fast-paced agile environment.
Minimum Qualifications:
- Bachelor’s degree in Engineering, Business, Finance, Accounting, Statistics of related filed and 4 years’ experience in data analytics or related field.
- Expert at SQL and Excel – ability to manipulate large quantities of data to drive business decisions is a must.
- 2+ years of experience leading cross functional teams and influencing Product, Finance, Business Operations and Engineering.
- Strong organizational skills, a strong sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter.
Preferred Qualifications:
- 5+ years of experience in Marketing Analytics, Digital Analytics, or eCommerce Analytics with experience working with marketers to maximize marketing contribution to business performance goals.
- 5+ years of experience leading cross functional teams and influencing partner teams.
- MBA or Master’s Degree in Mathematics, Statistics, Computer Science, Engineering or related field.
- Knowledge of machine learning and AI techniques to build and implement models that optimize marketing performance.
- Knowledge of statistical concepts and Test/Control methodologies (A/B and multivariate testing).
- Experience using R and/or Python to manipulate data, build models and draw insights from large data sets.
- Experience using an enterprise-level digital analytics platforms (e.g. Adobe Analytics, Google Analytics, etc.)
- CRM marketing analytics experience in a retail and/or eCommerce environment.
- Strong problem solving, analytical and quantitative skills and ability to synthesize findings into tangible actions that help drive business outcomes.
- A self-starter with a sense of ownership and accountability and passion for working in a fast-paced agile environment.
- People manager with strong EQ, able to guide and motivate junior team-members to delivery exceptional work.
- Experience and a working understanding of different marketing attribution methodologies (rule-based attribution, multi-touch attribution, Media Mix Models).
- Structured and organized thinker who can drive analytical projects to completion with minimal direction; intense analytical ability, attention to detail and ability to deep-dive when necessary.
- Strong organizational skills with a demonstrated ability to manage multiple priorities and lead complex projects with a high degree of ambiguity.
- Polished communication skills with ability to clearly convey complex data and information across a broad landscape of clientele.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are:
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you’ll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $128,000.00-$192,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Finance, Accounting, Statistics, or related field and 3 years’ experience in data analytics or related field OR 5 years’
experience in data analytics or related field.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Certificate in business analytics, data mining, or statistical analysis, Statistical programming languages (for example, SAS, R)
Masters: Business Administration, Masters: Information Systems, Masters: Statistics
Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
“The people you work with are ready to help without hesitation to make sure you succeed, it’s just part of the culture.” – Shelby, Project Analyst
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