The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The program manager is in overall, end-to-end charge of the program, from shaping the approach to achieving the desired outcomes through delivery through cross-functional teams. The position involves coordinating multiple projects, resource management, stakeholder and sponsor communications, reporting, and program financial management, along with tracking and communicating business value.
More specifically, the duties of the position are to:
- Leads the development of the overall approach for the program, its major time frames and the definition of its major deliverables to address and meet the desired goals and outcomes.
- Partners with the executive sponsor to communicate program goals, objectives and potential outcomes.
- Coordinates how multiple projects come together to achieve fulfillment of larger organizational goals
- Monitors the activities between multiple projects without directly managing them
- Documenting and validating the program scope and its key requirements from cross-functional sponsors and stakeholders.
- Leads regular interactions with the executive sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome.
- Managing the budget, resourcing, work plans and stakeholder communication for programs.
- Monitoring programs on their progress and potential risks and implementing appropriate mitigation plans.
- Providing program level reporting to sponsors and relevant stakeholders.
KNOWLEDGE & SKILLS
- Exceptional leadership skills, with the ability to develop and communicate the program objectives, inspire, and motivate people, and maintain alignment with the business strategy.
- Able to build consensus among diverse groups of stakeholders – highly skilled at negotiating and facilitating resolution across functions and departments
- A high degree of situational sensitivity, astuteness, and the ability to use the informal power structure of the organization to achieve program success and overcome obstacles.
- A high-level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
- Excellent verbal and written communication skills.
- Ensures alignment of projects to each other and to larger strategy
- Strong business acumen, including industry- and domain-specific knowledge of the organization and its business units including familiarity with industry trends and innovation.
- Influencing and negotiation experience and skills in an environment with high competition for resources.
- Able to build strong working relationships with leaders at multiple levels across the company
QUALIFICATIONS:
- 5+ years leading projects or initiatives cross-functionally
- 3+ years’ experience operating with Agile project management principles and models from a business perspective
- Strong customer orientation, curiosity, willingness to learn, and an outside-in thinker
- Bachelor’s degree
- Demonstrated ability to make and carry out difficult decisions
- Strong business communication and presentation skills
- Proficiency in leading cross-functional teams without positional authority
- Experience leading teams productively through periods of significant change
- Demonstrated ability to think and plan strategically
$80,000 – $125,000 a year
Protective’s targeted salary range for this position is $80,000 to $125,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:
We aim to protect our employees’ wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.