What you’ll do at
Position Summary…
What you’ll do…
Want to be part of an environment with the same impact, autonomy, and fun as a startup, and with the backing and organizational stability of the biggest retailers in the world? Like being an entrepreneur, and launching and scaling businesses? Consider Walmart GoLocal!
Walmart GoLocal is a newly launched business line at Walmart that offers highly competitive local commerce solutions to retailers, brands and SMBs of all sizes and scale. Our core mission is to transform people’s lives by improving proliferation of convenient local commerce services such as local delivery, especially in previously underserved rural and suburban communities. Our team is growing quickly and consists of talent from industry leading technology companies as well as high performing Walmart team members. We are looking to build on this foundation and bring in the next set of associates to drive our growth ambitions.
You’ll Make an impact through the following job functions:
- Manages the development and improvement of new or existing Client Success tools, reports, and customer-facing functionality by providing direction and input on business requirements; providing subject matter expertise; developing requirements; providing solutions for complex problems that span multiple Clients, functions and/or time frames with new or existing tools; and partnering cross-functionally with product management, engineering, and other groups to drive Client Success.
- Manages the implementation of business solutions by building relationships and partnerships with key stakeholders (internal & external); leveraging industry best practices to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to maximize Client Success; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for Client activation; collaborating with and influencing internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development .
- Build foundational resources by communicating, collecting, testing, and creating standard processes in the client success team. progressing and updating the process thru experience, knowledge and Correction of errors generated from business. Lead by example, effectively training, communicating & implementing the change within the team.
- Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals.
- Directs the execution of monthly processes and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining data; organizing and facilitating communication materials to ensure successful Client relationships; identifying performance standards; and measuring progress; developing solutions and contingency plans for issues that have been escalated.
- Drives the execution of multiple business plans and projects that best support Client needs; developing and communicating Client’s plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
- Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Preferred qualifications:
- analyzing and interpreting large data sets
- experience working in Tableau
- proficiency in Microsoft Office products
- experience working cross functionally
- experience with managing client facing products and projects
The salary range for this position $97,500 – $162,500.
#WalmartGoLocalJob
#WGLJob
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Supervising Associates
Masters: Economics
Project Management – Project Management Professional – Certification Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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