Senior Manager I, Operations, eComm – Enterprise A…

What you’ll do at

Position Summary…

What you’ll do…
Walmart GoLocal is a recently launched business at Walmart that offers highly competitive local commerce solutions to retailers, brands and SMBs of all sizes and scale. Our core mission is to transform people’s lives by improving proliferation of convenient local commerce services such as local delivery, especially in previously underserved rural and suburban communities.

You’ll be successful in this role if you have experience:

  • Developing and nurturing high impact customer partnerships.
  • Partnering with cross-functional teams to drive efficiency in org wide processes.
  • Building playbooks to align with customer milestones: onboarding, kickoff, expansion, retention.
  • Managing a book of business independently, striking a balance between autonomy and alignment.
  • Conducting business reviews with C-Suite business stakeholders.

You’ll Make An Impact By

  • Building playbooks and creative processes using solutions within business areas that reduce costs and meet business goals.
  • Identifying customer performance trends; measuring progress and adjusting performance goals accordingly.
  • Developing solutions and contingency plans for issues that have been escalated by customers.
  • Building and managing cross-functional relationships with key partners within Walmart that power the business forward.
  • Leveraging external customer partnerships to drive growth and unlock new opportunities.
  • Driving activities and projects that generate revenue, offset operational expenses, mitigate loss and resourcing.
  • Applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more work streams to improve business efficiency.
  • Driving the execution of multiple customer business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, and removing barriers that impact performance.

Preferred Qualifications

  • 5+ years’ experience in account management/customer success
  • 2+ years of negotiation experience
  • Experience in Last Mile Delivery or Logistics Preferred
  • Salesforce, Slack, Tableau experience
  • Experience in a start-up environment or scaling a new business within a larger enterprise

The base salary range for this position is $105,000 – $195,000

#WalmartGoLocalJob

#WGLJob

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

– Regional Pay Zone (RPZ) (based on location)

– Stock equity incentives

Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project
management, or related area OR 5 years’ experience in operations, project management, or related area.
1 year’s supervisory experience

Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management

Project Management – Project Management Professional – Certification Primary Location… 221 RIVER ST, HOBOKEN, NJ 07030, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off – to include vacation, sick, parental
  • Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

  • On average, how long does it take to fill out an application?

    On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

    No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

    Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

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Job Category
Business Operations
Job Type
unspecified
Salary
USD 105,000.00 - 195,000.00 per year
Country
United States
City
Hoboken
Career Level
unspecified
Company
Walmart
JOB SOURCE
https://careers.walmart.com/us/jobs/WD1593506-senior-manager-i-operations-ecomm-enterprise-account-manager-walmart-golocal