Data and Program Support Specialist

Salary : $38,000.00 – $42,000.00 Annually

Location : 3395 Airport Rd, Pinehurst

Job Type: Full-Time

Job Number: 202300201

Department: Workforce Continuing Education

Division: College & Career Readiness

Opening Date: 06/07/2023

Closing Date: 6/16/2023 11:59 PM Eastern

Summary

Sandhills Community College is seeking applications for a Full-Time CCR Data and Program Support Specialist. This position is responsible for providing technical assistance to the Literacy Education Information System (LEIS) Coordinator/Chief High School Equivalency Examiner and other CCR Staff to include the input, maintenance, analysis, and approvals of all LEIS data to ensure accuracy and timely submissions. This position is also responsible for providing program and administrative support to the College and Career Readiness Department.

ANTICIPATED HIRING RANGE: $38,000 – $42,000 annually.

Essential Functions

Duties and responsibilities include, but are not limited to, the following:

  1. Work closely with CCR staff to collect, evaluate, and input student LEIS data into the state data system, ADVANSYS, and/or Ellucian Colleague
  2. Assist with monitoring and approving LEIS data to ensure the efficient flow of operations, timely submission, and integrity of data.
  3. Assisting with the entry of attendance, as needed, auditing, and approving attendance entries.
  4. Demonstrate knowledge of National Reporting System and NCCCS assessment policies and metrics for the achievement of Measurable Skills Gains.
  5. Process weekly reports monitoring students’ post-testing needs and distribute them to appropriate CCR staff.
  6. Work closely with CCR staff to maintain accurate records, and prepare and update department forms, files, and documents maintained on Share Point.
  7. Assist with the creation and set up of CCR class section builds in the data system.
  8. Serve as a backup with CCR payroll duties which include receiving, reviewing, and processing part-time staff timesheets, updating current contracts, etc. as needed.
  9. Demonstrates servant leadership, strong communication, and effective team-building skills.
  10. Conduct visits to Hoke Center, Robbins Center, or other CCR class locations to assist staff with training related to LEIS data completion and attendance entry needs.
  11. Assist with new student intake and orientation as needed.
  12. Attend CCR Department and Continuing Education meetings.
  13. Complete additional assignments as directed.

Additional Responsibilities

  • Attends a minimum of 12 hours of staff development per year as directed by Director.
  • Serves on boards/committees.
  • Other duties as assigned.

Qualifications

  1. Associate’s Degree required.
  2. Proficiency in Office 365.
  3. Proficiency with databases, spreadsheets, word processing, and data entry.
  4. Excellent customer service and strong interpersonal skills to support a busy team environment.
  5. The ability to work in a fast-paced environment with strict deadlines.
  6. Flexibility, strong organizational skills, and attention to detail.
  7. Ability to establish and maintain positive and effective working relationships.
  8. Ability to maintain confidentiality and demonstrate good judgment, tact, and courtesy.
  9. Ability to work effectively with diverse populations including incarcerated populations.
  10. Ability to work independently with minimal supervision and follow complex oral and written directions.

Supplemental Information

Working Conditions

The Americans with Disabilities Act requires that we identify the general aptitudes and physical requirements needed to perform the job listed above. Individuals who have the position must be able to perform all essential job functions unaided or with reasonable accommodation. The job requires significant and sharp mental abilities and skills, excellent verbal and written skills, excellent vision, and a Class C driver’s license. Occasional lifting of up to 30 pounds may be required.

We offer a complete benefits package to full-time employees including the North Carolina State Health Plan, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our benefits page.

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