What you’ll do at
Position Summary…
What you’ll do…
Senior Manager, Program Operations & Release Management
Walmart Data Ventures
Who we are…
The Walmart Data Ventures team exists to unlock the full value of Walmart’s data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business. As part of this transformation, we’re seeking entrepreneurial individuals to help drive data productization from concept to deployment.
What you’ll do…
Walmart Data Ventures is looking for an experienced Senior Program Manager who will be central to the continued growth, efficiency, and success of the Walmart Luminate products by leading the strategy for the organization’s product operations and release management process .
This role requires an exceptional individual who is intellectually curious, enthusiastic, a problem solver, detail-oriented, a self-starter, and can build strong relationships across teams and individuals. The role will have broad exposure across product, engineering, operations, sales, marketing, training, account management, and business development teams.
The ideal candidate will have a strong background in program and project management (specifically in product operations and release management) , stakeholder leadership, and business operations with some experience with data analytics. The ideal candidate will also have experience with tools such as Airtable and Jira to build standardized processes and ways of working across large teams.
This candidate will have at least one direct report (release manager) with potential growth for a larger team to drive product operations.
Job Description
Evaluates program performance by comparing projections to actual results; identifying and analyzing key performance indicators and trend data; conducting return-on-investment analyses; reviewing customer response and feedback from key stakeholders; identifying and addressing cross-functional program and project issues; collaborating with teams across the company to leverage processes in order to increase service and product capabilities; and recommending adjustments and process improvement ideas to leadership to meet deliverables.
Drives informed decision-making and ensures resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business; creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle.
Interprets and utilizes information for one or more initiative work streams by using various analytical methodologies; developing solutions within business areas that reduce cost and meet business goals; prioritizing assignments; ensuring accuracy of business data; recommending program changes to stakeholders based on data; and persuading cross-functional teams and stakeholders to implement changes.
Drives program management process improvement by overseeing and/or conducting gap analyses; evaluating and determining practicality of improvement opportunities; developing improved processes based on best practices and standards; ensuring alignment of process improvement with department and company strategy; providing guidance to project leads on process improvement; gaining buy-in and approval from leadership on process improvements; and overseeing the implementation of processes.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $119,000.00-$221,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations
management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
2 years’ experience leading cross-functional teams.
3 years’ experience using intermediate functionality of Microsoft Office.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) Project Management, Compliance, Operations Management
Project Management – Project Management Professional – Certification Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
“My favorite part of the day is talking with my team while drinking coffee and eating a donut.” – Kendell, Project Analyst
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