Family Services Specialist – In-Home Services

Salary : $53,268.80 – $79,872.00 Annually

Location : Richmond, VA

Job Type: Full-Time

Job Number: 27M00000970

Department: Social Services

Opening Date: 06/11/2023

Closing Date: 7/2/2023 11:59 PM Eastern

Description

The City of Richmond Department of Social Services is seeking highly qualified individual for the position of Family Services Specialist within the Child and Family Services division. This position is responsible for performing individual and family needs assessments, formulating plan development and implementation, providing resource referrals, and client advocacy.

Duties include but are not limited to
Duties include, are but not limited to:

Acting in the absence of the Family Services Supervisor and demonstrating positive leadership and support to the team;
Assist in the training of newly hired Family Services Workers;
Interviewing individuals and/or family units to assess specific needs;
Managing more difficult/complex cases and supervising cases involving in-depth intervention;
Conduct home visits and on-site investigations;
Providing case management for children and families in order to prevent and/or coordinate foster case placements
Making phone calls/holds meetings to evaluate case situations/circumstances;
Formulate service plans, goals and strategies for intensive cases;
Identify appropriate resources and make referrals;
Counseling clients and making referrals;
Coordinating intensive services provided by other agencies, such as individual or family counseling/therapy programs, educational programs, medical care, mental health care, dental care, foster care placement, legal counsel, probation monitoring, substance abuse treatment programs, emergency assistance and law enforcement intervention;
Working with the courts, Comprehensive Services Act (CSA) Office, and community agencies to ensure that foster care children are safe, appropriately placed and have access to resources to become productive citizens;
Prepare, review, explain, interpret, execute and monitor court orders regarding service plans;
Assist in preparation of legal documents, initiate legal action and testify in court;
Ensuring safety and well-being of clients;
Ability to identify, analyze and implement agency policies and procedures;
Participate in Family Partnership Meetings;
Refer families to the Family Assessment & Planning Team (FAPT);
Educating the community on program services;
Participating in community engagement activities;
Representing the agency to other departments, Courts and City personnel;
Assist with other agency responsibilities as required i.e. CPS assignments.

**City of Richmond Department of Social Services employees working in this position are considered essential personnel and may be required to work beyond scheduled hours, during inclement weather, and during declared emergencies.**

Qualifications, Special Certifications and Licenses
QUALIFICATIONS, SPECIAL CERTIFICATIONS AND LICENSES

KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge in Social Services programs; principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services; agency administration policy and administering individual and family assessments and interpreting results.

Demonstrated skills in case management; consulting and advising; interpersonal communication; oral/written communication; effective listening; and formulating, interpreting, or implementing policies or operating procedures.

Demonstrated ability to think critically; make sound judgement; work with diverse population; perform job responsibilities effectively with minimal supervision; prioritize and manage time effectively.
MINIMUM TRAINING AND EXPERIENCE:

Bachelor’s degree in social work;
Master’s degree in social work is preferred;
Bachelor’s degree or a Master’s degree in a human services field is also acceptable if it includes at least 30 semester hours, or 45 quarter hours, in the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques, such as: (a) social work; (b) psychology; (c) sociology; (d) guidance and/or counseling; or (e) child development;
Two or more years of human services experience is required.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

Valid Commonwealth of Virginia Driver’s License with a satisfactory driving record.

Preferred Qualifications:

MSW and three (3) or more years of related experience in the areas of child welfare, child development, family systems, application of policy and processes including court.
Ability to form and maintain effective and cordial working relationships at all levels.
Excellent communication skills and strong presentation skills.
Bilingual ability in Spanish preferred.
May be required to work after normal business hour. City of Richmond Social Services employees may be required to work during declared emergencies.

With over 4,000 employees, the City of Richmond is an “Employer of Choice” among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an “Employer of Choice”.

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran’s widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

5-point veteran’s must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 – 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

Employees in this job classification are designated as Essential Personnel and must be available to report to work during inclement weather, disasters and other emergencies. Are you willing and available to report to work during these conditions?

Do you have a valid Driver’s License or ability to obtain a VA Driver’s License within 30-days of hire?

Indicate the types of degree(s) you have. Select all that apply.

Bachelor’s degree in Social Work (BSW)
Bachelor’s degree in a Human Services field
Master’s degree in Social Work (MSW)
Master’s degree in a Human Services field
None of the above

Which of the following best describes your experience completing comprehensive assessment of families?

Less than 1 year of experience
2 to 3 years of experience
4 to 5 years of experience
6 or more years of experience

Which best describes your years of experience collaborating with coordinators and assessment teams including Family Engagement, DRS, Community Services Board and others to ensure the well-being of clients?

Less than 1 year of experience
2 to 3 years of experience
4 to 5 years of experience
6 or more years of experience

Which of the following best describes your experience using the On-line Automated Services Information System (OASIS) or other case management systems?

Less than 1 year of experience
2 to 3 years of experience
4 to 5 years of experience
6 or more years of experience

Which best describes your years of experience preparing reports to demonstrate compliance/results?

Less than 1 year of experience
2 to 3 years of experience
4 to 5 years of experience
6 or more years of experience

Which best describes your years of experience with crisis intervention?

Less than 1 year of experience
2 to 3 years of experience
4 to 5 years of experience
6 or more years of experience

Which best describes your years of experience working with Juvenile Court Services?

Less than 1 year of experience
2 to 3 years of experience
4 to 5 years of experience
6 or more years of experience

Which best describes your level of proficiency in reading, writing, and speaking Spanish?

Limited proficiency
intermediate proficiency
Advanced proficiency
No proficiency

Describe your experience with Family Partnership Meetings and other multidisciplinary teams.

Describe your experience performing in a mentoring or leadership role in a human services organization.

Are you willing to work beyond normal business hours if necessary?

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