Salary : $6,302.40 – $7,597.20 Monthly
Location : City Hall: 129 N. 2nd St. Yakima, WA
Job Type: Full-time
Department: Admin/City Management
Division: IT Services
Opening Date: 09/01/2023
Closing Date: 9/18/2023 4:00 PM Pacific
Bargaining Unit: AFSCME – Municipal
Initial candidate eligibility is based on the job application and any accompanying documentation. It is the responsibility of the applicant to provide sufficient information and details within the body of the application (education and work experience sections) to permit the City of Yakima to properly evaluate the candidate’s qualification, abilities and experience as it relates to the requirements of the position. Additional required documents must be attached. Resumes are not accepted in lieu of application fields.
Overview and Minimum Class Requirements
MINIMUM REQUIRMENTS
Bachelor’s degree in a Computer related field and five years of progressively responsible experience in computer systems administration, telecommunications network administration, systems analysis and/or IT infrastructure security. High school diploma or GED and additional years of experience may substitute for the Bachelor’s degree requirement. Must pass a background investigation regarding applicant’s aptitude, character, judgment, credit, driving record and criminal history.
LICENSES, REGISTRATIONS AND/OR CERTIFICATES
Must obtain/possess and maintain a valid Washington State Driver’s License.
Job Summary
Under general to limited supervision the System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Additionally, this position shall be responsible for: research and development to enable continuing innovation within the infrastructure and provide staff and users training on systems. Work is performed with considerable independence and latitude for exercising independent judgment and is assessed by observation, user satisfaction, conferences, annual performance evaluation and results achieved.
Essential Functions
Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Performs regularly scheduled backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Provides support to all IT related networks and infrastructure. This includes but not limited to IP networks, phone systems and Land Mobile Radio (LMR) systems. Coordinates with department staff, staff of other departments and outside agencies to facilitate a variety of projects that involve project scheduling, budget calculation, personnel allocation, environmental testing and troubleshooting.
Installs new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Installs, configures, and maintains datacenter hardware, distributed network equipment, security systems, LMR systems and other Information Technology infrastructure in accordance with standards and project/operational requirements.
Researches and recommends innovative, and where possible automated approaches for system administration tasks. Identifies approaches that leverage our resources and provide economies of scale.
Applies operating system (OS) patches and upgrades on a regular, as-needed basis, and upgrades administrative tools and utilities. Configures/adds new services as necessary.
Performs periodic performance reporting to support capacity planning. Performs ongoing performance tuning, hardware upgrades, and resource optimization as required. Configures central processing unit (CPU), memory, and disk partitions as required.
Recommends changes to improve systems and network configurations, and determines hardware or software requirements related to such changes.
May oversee development and implementation of projects. Plans, schedules, and assigns work to subordinate staff as necessary. Reviews work of subordinates for adequacy and accuracy. May provide input and feedback as part of staff and/or division performance evaluations.
Contributes to the effective administration of City government by fostering and mentoring an attitude among staff that encourages cooperation and coordination of efforts, productive time management, and efficient use of resources. Provides continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide exceptional customer service to internal and external customers.
Requires regular and reliable attendance.
Performs other related duties as assigned.
Major Worker Characteristics
Thorough knowledge of IT systems and protocols including Windows Server, Microsoft Active Directory (AD), SANs-Storage Area Network, Windows Server Update Services (WSUS) and other update services, both Server and client System Virtualization. Knowledge of various infrastructure environments to include, networking, and remote hosted systems. Knowledge of modern computer and network security systems. Knowledge of multiple operating systems to include Unix and Linux.
Knowledge of applicable federal, state and city laws and ordinances, and City of Yakima policies and procedures. Knowledge of best principles and techniques of project supervision and leadership; practices and principles of work flow and systems analysis; record keeping systems, processes, and practices; best principles and practices for project and financial management; municipal records retention procedures, and techniques. Demonstrates knowledge and sound judgement with regard to public disclosure, and confidentiality standards.
Strong working knowledge of: computer spreadsheets; databases; industry applications; Microsoft Office Suite including Excel; and office equipment; professional office procedures and practices. Knowledge of computerized municipal budgetary and fiscal practices. Ability to operate standard office equipment including but not limited to: computer, fax machine, copy machine, telephone etc.
Knowledge of techniques and strategies for dissemination of complex and/or technical written and verbal information to a wide range of individuals, including but not limited to managers, staff, government officials, public and private interest groups, and members of the public.
Must be able to communicate clearly and effectively, with employees, members of the public representing diverse education and background, and with officials at all levels of government, utilizing well developed communication skills, both written and oral, with appropriate use of business English including but not limited to correct grammar, vocabulary, letter composition, editing, spelling, and punctuation.
Ability to configure, maintain and develop utilities on multiple operating systems. Ability to develop and install server applications. Ability to clearly and concisely present complex information in both written and verbal formats. Must possess the ability to make informative and persuasive presentations to individuals and groups, and participate in public meetings. Must routinely and regularly maintain confidentiality and discretion through all forms of communication.
Ability to perform a variety of mathematical computations with ability to read, interpret and analyze complex and technical documents and to translate analysis into recommendations or reports. Ability to read, research, interpret, apply and explain applicable codes, rules, regulations, policies, and/or procedures. Must possess ability to identify and define complex problems, establish facts and draw valid conclusions.
Ability to work independently with self-direction and minimal direction or oversight; maintain sustained attention to detail and work under timeline pressures; prioritize and assign workloads; manage multiple tasks with competing deadlines. Excellent analytical and organizational skills are essential. Must possess ability to quickly adapt to changing priorities and demands.
Ability to establish, facilitate, and maintain effective working relationships with other employees, the public, community organizations and government agencies; to consistently demonstrate tact, diplomacy, and respect to individuals, groups and organizations representing a wide diversity of ethnicities, cultures, opinions, and beliefs; train, supervise, plan, organize, and direct the work of others; evaluate performance; provide constructive feedback to subordinates and leadership; develop and implement modern auditing and accountability methods, procedures, forms and records; facilitate and lead cohesive, positive and highly productive work teams with a customer service focus. Ability to positively receive feedback and take direction is essential.
Ability to work extended hours as needed to carry out the responsibilities of the position.
PHYSICAL DEMANDS
Work is performed primarily in an office environment while sitting at a desk or computer terminal for extended periods or while standing for a period of time. Occasionally needs to move inside the office to access file cabinets, office machinery, etc. Occasionally needs to position self to maintain computers, including under the desks and server closet. Constant use of both hands in reaching/handling/grasping/ keyboarding and other fine motor skills manipulation while performing duties operating on computers. Occasional heavy work includes exerting 100 pounds of force occasionally with the assistance of others or mechanical devices and/or 50 pounds frequently and/or 25 pounds constantly to move objects. Occasionally ascends/descends stairs and ladders while maintaining balance. Constant use of all senses including feeling/talking/hearing/seeing while performing duties and while communicating with co-workers, general public, and completing all tasks as assigned. Must be able to distinguish color and maintain long-term and short-term memory. May work outside, in remote locations or in noisy work area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
UNUSUAL WORKING CONDITIONS
May be required to carry a cell phone or paging device and respond to technological or operating problems during after-work time, on weekends or on holidays. May be required to be in an On-Call status with limits on travel and social activities. May work closely with the Public Safety Departments and, thereby, be exposed to highly confidential and, sometimes, disturbing information.
The City of Yakima is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Yakima is a premier employer in the Yakima Valley with extensive opportunities for training and growth. The City offers a competitive benefit package including:
- Comprehensive medical, dental and vision coverage
- FREE healthcare clinic!
- WA State PERS pension plan
- 1% contribution to a 457 deferred compensation plan
- Leave accruals:
- Vacation – Starting at 7.67 hours/month
- Sick – 8 hours/month
- Personal holiday – 2 days
- Observed holiday – 11 holidays
- Up to 5% bilingual/biliterate English/Spanish special pay
- Life Insurance
- Much more!
The pay range listed for this position is establish through the City of Yakima’s Master Pay Ordinance in accordance with the Municipal Code and/or the applicable collective bargaining agreement. New employees generally start at step A with progression through the steps based on merit and successful performance evaluation.
City of Yakima employees are paid and accrue benefits on a monthly basis.
This position is covered by the AFSCME Municipal collective bargaing unit.
Temporary employees are not covered by collective bargaining.
01
Did you clearly document your work history in the Work Experience section of your application including dates, titles and duties for each position/classification held?
- Yes
- No
02
What is your highest level of education?
- High School diploma/GED
- Some College
- Associates Degree
- Bachelors Degree
- Masters Degree
- Technical/Trade Certification
- None of the above
03
Do you possess a Bachelor’s degree in a Computer related field?
- Yes
- No
04
How many years of experience in computer systems administration, telecommunications, network administration, systems analysis and/or IT infrastructure security do you possess?
- Less than 5 years
- At least 5 years or more
- None
05
If you have the experience above, for each specific field enter here the name(s) of the employer(s) and your job title(s). (Be sure application clearly outlines your job duties and lists both the months and years of experience in each position.)
06
Please describe particular skills, experience or training which you believe BEST qualifies you for this position.
Required Question