***This role is remote/virtual but candidates in the CST zone are preferred***
Our Architecture & Design Department delivers truly exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations. With design and construction professionals across 16 locations, we have the advantages of a global presence as well as the benefits of local resources, skills, and expertise.
What will I be doing?
As the Senior Manager, Architecture, Design, and Construction (AD&C) Product Improvement Plans (PIPs), you will manage and implement the Product Improvement Plan process working closely with Development, Brand Teams, and Brand Operations-PIP’s. You will lead all aspects of the PIP process and the renewal PIP process, including Non-Hilton brand converting to Hilton brand, Hilton brand converting to a different Hilton brand, Hilton brand relicensing, and Hilton brand Change-of-Ownership!
- Prepare PIP reports and Pre-Evaluation reports and review and collaborate with A&C VP, Brand Administration, and Development as needed. Complete 70-100 PIPs and Pre-Evaluations annually.
- Collaborate closely with hotel owners, corporate executives, senior hotel management, architects, designers, and other renovation professionals.
- Negotiate the content of the written PIP with hotel owners or their assigned representatives to produce a plan of renovation that is fair to the hotel owner and protects the designated Hilton brand-resulting in creating a legal document attached to a Franchise License Agreement or Management Agreement.
- Schedule hotel site visits and physically or virtually inspect all areas of hotel and property. Document all phases of hotel inspections and write comprehensive, accurate, and timely reports specifying a renovation and physical property improvement plan.
- Manage, revise, and maintain all PIP templates and Pre-Evaluation request forms. Update and maintain PIP tracking site, files, and tracking information system.
- Travel throughout the United States and Canada as needed, averaging two nights weekly, to accomplish the goals for the position and meet the needs of Development and the Hilton brands.
- Maintain and track travel expenses within company guidelines and improve travel efficiencies.
What are we looking for?
If you enjoy leading a process and have a keen eye for detail and a passion for planning and implementing improvement, you would be an excellent addition to our team. We believe the success in this role will demonstrate itself through the following attributes and skills:
- Ability to be a self-starter, complete tasks, and plan schedules with limited supervision and administrative assistance
- Dedication to staying up-to-date and maintaining a deep understanding of AD&C brand standards
- Strong attention to detail with precise execution of processes and planning
- Excellent written and oral communication skills
- A customer service focus with the ability to establish relationships with clients and team members
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Five (5) years of experience in architecture, interior design, construction, hotel engineering, project management, or related fields
- Five (5) years hotel operations management, hotel project management and/or hotel renovations management
- Experience in creating and presenting reports and property executive summaries
- Travel frequently – weekly travel, approximately 50%
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- Seven (7) years of experience in architecture, interior design, construction, hotel engineering, project management, or related fields
- Experience in hospitality capital renovation projects, including Property Improvement Plans
- Salesforce experience
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $85,000-$120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE