Why Work for KeHE?
- Full-time
- Pay Range: $10.82/Hr. – $14.30/Hr.
- Shift Days: , Shift Time:
- Benefits after 30 days
- Health/Rx
- Dental
- Vision
- Flexible and health spending accounts (FSA/HSA)
- Supplemental life insurance
- 401(k)
- Paid time off
- Paid sick time
- Short term & long term disability coverage (STD/LTD)
- Employee stock ownership (ESOP)
- Holiday pay for company designated holidays
Overview
Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about “good” and is growing, so there’s never been a more exciting time to join our team. If you’re enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we’d love to talk to you!
Primary Responsibilities
Under direct supervision, the Accounts Payable Debit Collections Specialist monitors the aging of vendor debit payables and takes corrective action to resolve open accounts payable debit balances on a timely basis. Accomplish monthly team productivity goals and objectives.
Essential Functions
- Speaks directly with vendors regarding debit balances and payments, investigates complaints and verifies the accuracy of charges.
- Create monthly spreadsheets for customers containing vendor accounts with aged chargebacks.
- Research and make recommendations for collections efforts and report issues with Supplier Development Manager.
- Review collection techniques and provide feedback to management.
- Provide excellent customer service with regard to collection issues, process vendor paybacks, and process and review account adjustments, resolve discrepancies and send vendor statements with collection letters.
- Responsible for monitoring and maintaining assigned accounts, including but not limited to vendor calls, account adjustments, vendor reconciliations, and discussions with legal team and processing repays.
- Must communicate effectively with Vendor Management regarding vendor accounts and follow up on a timely basis.
- Effectively answer questions and resolve both internal and external vendor issues using excellent customer service and decision-making skills.
- Must maintain good attendance.
- Maintain safe work practices.
- Maintain safeguards of confidential company information.
- Other duties and special projects as requested.
Minimum Requirements, Qualifications, Additional Skills, Aptitude
- High School diploma or general education degree (GED) required.
- Minimum of 1-year B2B collections experience.
- Basic data entry/10-key skills.
Qualifications / Additional Skills / Aptitude:
- Proficient with Excel (pivot tables, formulas, and v-lookups) and other Microsoft Office applications.
- Technical aptitude for working with various financial systems (e.g. AS400, J.D. Edwards) and software preferred.
- Experience with customer service, transportation systems, bills of ladings, proof of deliveries, DSD’s, shortages, damages and deduction resolution a plus.
- Knowledge of collections procedures, policies and standards are essential.
- Excellent customer service and problem resolution.
- Knowledge of general accounting principles and the ability to analyze and interpret financial data.
- Excellent grammar, verbal and writing skills
- Excellent analytical skills
- Resourceful and well organized with above average presentation and telephone skills.
- High energy level and comfortable performing multi-faceted tasks in conjunction with day to day activities.
- Excellent interpersonal skills, ability to get along with diverse personalities, tactful, mature and flexibility are required traits.
- Can establish credibility and be decisive while recognizing and supporting the organization’s priorities.
- All accountabilities are to be fulfilled in a manner consistent with the Company Mission and Values.
Requisition ID
2023-20106
Equal Employer Opportunity Statement
KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.