What you’ll do at
Position Summary…
What you’ll do…
What you’ll do…
Looking for a new role that will be both challenging and rewarding? Continue reading to see if this position grabs your interests. The Manager, Returns Executions – Claims role will be a key contributor to growing our Walmart.com Business.
About the Omni Returns and Circular Commerce Team:
We help the customer save money and live a better life by providing our customers with easy and innovative solutions to return, refund or replace an item. We also enable re-commerce solutions to drive GMV, increase vendor recovery, reduce cost, and improve sustainability. We are passionate about our customer and are a fun, hardworking and innovative group team looking for more associates to join the group.
You’ll sweep us off our feet if:
- You know Returns and Vendor Management inside and out
- You’re familiar with industry/category trends and ecommerce markets
- You can build strong relationships with our key suppliers and your cross-functional partners in the organization
- You’re organized, disciplined, and can manage multiple projects and accounts simultaneously
- You have high standards and can hold contributors accountable
- You are a great people manager
- You have experience in Reverse Logistics
- You’re stimulated by challenges and are ready to engage at Fortune 1 scale
You’ll make an impact by:
- Strengthening strategic accounts – Support the Omni Returns Execution team, focused on field execution of suppliers’ returns, optimal processing of customer returns inventory and supplier billing accuracy for our expanding assortment and supplier base.
- Leveraging tools & channels – Partner with internal team members to settle supplier billing disputes while monitoring the operations via audits to ensure accurate execution to minimize disputes.
- Building strategic relationships: Maximize relationships with cross functional partners to provide KPIs, and accurate billing. Build internal partnerships and support the team’s financial goals.
- Operating with excellence – Set an example in managing to KPIs, delivering excellence, presenting at all levels, and developing yourself and others.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you’ll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $97,500.00-$162,500.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications Bachelor’s degree in Business, Analytics, Statistics, or related field and 2 years’ experience in data analytics, project management, business, or related area OR 4 years’ experience in data analytics, project management, business, or related area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Statistical Programming Language
Masters: Analytics, Masters: Business
Project Management – Project Management Professional – Certification, Six Sigma – Certification Primary Location… 950 ELM AVE, SAN BRUNO, CA 94066-3047, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
“At Walmart, we get the opportunity to grow professionally and personally-all while improving how we work and what we deliver to consumers.” – Lola, Project Analyst
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