Office Assistant (DV)

Salary : $4,501.00 – $5,624.00 Monthly

Location : Lakewood, WA

Job Type: Regular Part-Time

Job Number: 23-00019

Department: Legal/City Clerk

Division: Legal

Opening Date: 06/13/2023

JOB SUMMARY

This is an AFSCME represented position that is (.50 FTE) grant funded. The posting is open until filled or further notice.

Under the direction of an assigned supervisor, perform a variety of clerical, receptionist and office support duties in an assigned office related specifically to serving victims of domestic violence.

ESSENTIAL DUTIES

Perform a variety of clerical and office support duties in an assigned office such as preparing and sending correspondence, filing, data entry into a database, and making arithmetic computations and compiling and recording information from clearly indicated sources; prioritize duties and assignments to assure efficient, smooth and timely office work flow.

Prepare criminal files for attorney review by reviewing police reports, making appropriate, complete and accurate data entry, ordering evidence and preparing criminal complaints and documentation according to office policy and procedures; review other databases to confirm addresses and personal identifying information and proof read and edit all materials as required.

Handle telephone calls to and from potential criminal witnesses in domestic violence cases to confirm information in the police report, update any witness contact information and refer witnesses to appropriate YWCA contact for other resource information.

Assist in scheduling appointments, meetings and interviews for office personnel and witnesses; notify City personnel, witnesses and other individuals of the time and place of various meetings and interviews.

Operate numerous software programs including word processing and spread sheet applications.

Create and maintain files related to specific department needs.

Prepare and maintain a variety of records, logs and files; locate materials and information in records and files as required; compile, collate and duplicate information; prepare and distribute discovery materials as directed.

Operate standard office equipment and machinery such as personal computers, ten-key machines, calculators, FAX machines and copier/scanner.

Process forms, applications and other materials according to established procedures.

OTHER DUTIES:
Perform related duties as assigned.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS

Any combination equivalent to graduation from high school or equivalent and one year of office, receptionist, and/or clerical experience.

Valid Washington State driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE OF:

Modern office practices, procedures and equipment.

Operation of office machines including computer equipment.

Various software applications used in the office, such as word processing and spreadsheets.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Telephone techniques and etiquette.

Interpersonal skills using tact, patience and courtesy.

ABILITY TO:

Perform clerical and office support duties.

Establish and maintain cooperative and effective working relationships with others.

Determine appropriate action within clearly defined guidelines.

Apply and explain policies, procedures, rules and regulations.

Operate a computer or other office equipment to enter data, maintain records and generate pleadings.

Type at 45 words per minute from clear copy.

Meet schedules and time lines.

Understand and work within scope of authority.

Answer telephones and greet the public courteously.

Operate office equipment such as a personal computer, calculators and copiers.

Understand and follow oral and written direction.

Maintain records and filing systems.

Communicate effectively with others both orally and in writing.

Establish and maintain cooperative and effective working relationships with others.

Accurately proofread materials.

WORKING CONDITIONS:
ENVIRONMENT:
Indoor office environment.

PHYSICAL ABILITIES:
Dexterity of hands and fingers to operate office equipment, sitting and operating a keyboard for extended periods of time, hearing and speaking to exchange information.

BENEFITS SUMMARY

for AFSCME MEMBERS

This is a summary of benefits and is not meant to be all inclusive. Please refer to Local 1938, Washington State Council of County and City Employees of the American Federation of State, County, and Municipal Employees collective bargaining agreement, City policies and plan booklets for details.

WORK HOURS

The normal work week is five consecutive days of not more than eight hours per day, exclusive of lunch period. City Hall is open to the public from 8:30 a.m. to 5:00 p.m. Where appropriate, alternative work schedules may be established, providing that not more than forty hours are scheduled per work week.

SALARY INCREASES

Step increases are granted annually upon successful completion of a performance evaluation until the maximum of the salary range is reached.

HOLIDAYS

Employees are granted the following paid holidays:

New Year’s Day
M.L. King, Jr. Day
Presidents’ Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans’ Day
Thanksgiving
the day after Thanksgiving
Christmas day

Employees accrue one floating holiday on their anniversary date, which must be used within the following 12 month period. Holiday pay is pro-rated for employees scheduled to work less than 40 hours per week.

PAID TIME OFF

Paid time off leave is a benefit granted to employees to continue normal compensation during approved absences. Leave may be accumulated for succeeding years; however, the maximum accrual may not exceed 1,100 hours at the end of the calendar year.

Accrual Rate:
During the 1st year 200 hours of leave per year

After the 1st thru 2nd year 208 hours of leave per year

After the 2nd thru 4th year 216 hours of leave per year
After the 4th thru 9th year 232 hours of leave per year

After the 9th thru 14th year 264 hours of leave per year

After the 14th thru 20th year 296 hours of leave per year

After the 20th thru 29th year 312 hours of leave per year

After the 29th year 320 hours of leave per year

Paid time off leave accrual is pro-rated for employees scheduled to work less than 40 hours per week.

SHARED LEAVE

If an employee exhausts all paid leave because of medical reasons, they may be eligible to receive donated paid time off leave from other employees.

MILITARY LEAVE

Employees who are members of any federal military reserve unit or the Washington National Guard will receive up to twenty-one working days of paid leave during each year beginning October 1 and ending September 30, while engaged in active training duty or active duty.

The City will maintain continuity of health benefits to employees’ families when employees are ordered to involuntary active military duty. Military differential pay is available during active military duty of more than 30 days and for no longer than 24 months.

JURY DUTY LEAVE

Employees will be paid their regular compensation while serving on jury duty provided they forfeit the juror’s daily stipend to the City.

RETIREMENT PLAN

Employees and the City make contributions to the Washington State Department of Retirement Systems (DRS) Public Employees’ Retirement System (PERS) Plan 2 or Plan 3.

Under Social Security’s Government Pension Offset, any Social Security spouse’s or widow’s or widower’s benefits you may be entitled to will be reduced based on any pension you receive from the City’s retirement plan.

SOCIAL SECURITY REPLACEMENT

In lieu of Social Security, the City provides an alternative plan through the ICMA Retirement Corporation. The employee contributes 6.20% and the City contributes 4.77% of the employee’s salary. The employee’s investment choices range from conservative (low risk) to aggressive (high risk) opportunities. Employees are immediately 100% vested in the plan.

Under Social Security’s Windfall Elimination Provision, any Social Security retirement or disability benefits you may be entitled to will be reduced based on any pension you receive from this replacement plan.

VOLUNTARY 457 DEFERRED COMPENSATION PLAN

Participation in a 457 deferred compensation plan is available to employees through payroll deduction. This is an optional investment program. The City matches an employee’s contribution up to 3% of the employee’s base monthly pay rate.

VOLUNTARY FLEXIBLE SPENDING ACCOUNT

The Flexible Spending Account (IRS Section 125) is an optional tax savings program which is offered to employees annually. It allows employees to reduce taxable income by using part of their salary on a pretax basis to pay for out of pocket health care expenses and dependent care costs.

The effective date of health insurance coverage is the first day of the month following hire.

MEDICAL INSURANCE

Three medical plans are offered to employees and dependents through the Association of Washington Cities (AWC): the Regence High Deductible Health Plan (with a health savings account), the Regence HealthFirst Plan ($250 deductible), and the Kaiser Permanente Plan ($200 deductible).

Premiums for employees and dependents are pro-rated based on FTE status for part-time employees.

Employees may be eligible to opt out of medical insurance coverage to receive a $3,600 annualized contribution (pro-rated for part-time employees).

EMPLOYEE ASSISTANCE PROGRAM

The Employee Assistance Program (EAP) is a voluntary, confidential resource available to Regence and Group Health insured employees, dependents and household members. The EAP provides professional counseling assistance in addressing a variety of concerns ranging from substance abuse to relationship issues. Premiums are paid in full by the City.

VISION INSURANCE*

The Vision Service Plan (VSP) provides for annual eye examinations for employees and dependents. A $25 deductible benefit is provided for lenses, frames and contact lenses.

DENTAL INSURANCE*

Washington Dental Service (WDS) Plan E insurance is provided through AWC. This is an incentive based plan – 70% to 100% of the cost for Class I and Class II benefits (routine exams, basic cleanings, x-rays, fillings, etc.) is covered. Class III benefits (crowns, inlays and onlays) are paid at 50%. The plan pays a maximum of $2,000 per individual annually for covered benefits. A separate orthodontia plan provides a one time orthodontia benefit of $1,000 for eligible children.

*The City pays the entire premium cost for full-time employees and their dependents. Premiums for part-time employees and their dependents are pro-rated based on the employee’s FTE status.

LIFE & LONG TERM DISABILITY INSURANCE

The City provides the following insurance coverage for employees through Standard Insurance (a copy of each plan certificate will be provided during orientation). The insurance is effective the first of the month following hire, unless an employee is hired on the first day of the month, in which case the coverage is effective immediately.

SURVIVOR INCOME LIFE INSURANCE

A monthly survivor income benefit is paid to an employee’s eligible spouse and children upon the employee’s death. Prior to any reduction for Social Security survivor’s benefits, a benefit amount equal to 30% of the employee’s insured earnings is paid to the spouse or children, and 60% is paid if both spouse and children survive.

BASIC LIFE INSURANCE/ACCIDENTAL DEATH & DISMEMBERMENT

A benefit equal to the employee’s annual salary rounded up to the next thousand.

LONG TERM DISABILITY (LTD)

Effective after 90 days of continuous disability. The maximum amount of the LTD benefit is 60% of earnings or $5,000 per month, whichever is less.

VOLUNTARY SUPPLEMENTAL LIFE INSURANCE

Employees may elect to apply for $30,000 to $300,000 in supplemental term life insurance coverage. Spouses may also be insured. Premiums are paid entirely by the employee.

ADDITIONAL VOLUNTARY INSURANCE PLANS

Additional insurance plans are available to employees through AFLAC, such as accident/disability, cancer, dental and hospital intensive care.

01

High School Diploma or GED equivalent?

  • Yes
  • No

02

Are you at least 18 years of age?

  • Yes
  • No

03

Do you have at least one year of office, receptionist, and/or clerical experience?

  • Yes
  • No

04

How many years of office, clerical, and/or receptionist, experience do you have?

  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 4 years
  • More than 4 years

05

To receive credit for the previous question, describe in detail your office, receptionist, and/or clerical experience.

06

How many years of work experience related to domestic violence or victim assistance do you have?

  • None
  • Less than 1 year
  • 1 to 2 years
  • 3 to 4 years
  • More than 4 years

07

To receive credit for the previous question, describe in detail your qualifying experience. If this does not apply to you enter n/a.

08

How many years of experience do you have obtaining detailed information from customers in order to provide an appropriate response or connect the customer with an appropriate person or resource?

  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 4 years
  • More than 4 years

09

To receive credit for the previous question, describe in detail your qualifying experience. If this does not applyto you, enter “n/a”.

10

Why are you interested in this position with the City of Lakewood?

11

In order to be considered for this position, you must attach a cover letter and resume to your online application.Have you attached a cover letter and resume?

  • Yes
  • No

12

By selecting “Yes” below, you are aware that responding to any of the above questions with “see resume” or anysimilar language is a disqualifying response. You must fully respond to each question.

  • Yes

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