Overview
The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Director of Premium with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $19 to $22.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs
- Ensures all clubs are set prior to event
- Responsible for ensuring quality and hospitality throughout all Premium Club areas
- Responsible for communication between counter parts of the department
- Responsible for organization and preparation of events
- Responsible for supervising team members on non-event and event days
- Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
- Monitor and maintain food quality
- Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
- Monitor and enforce safe alcohol policies and procedures
- Monitor and maintain inventory control and product requisition
- Have full knowledge of food and beverage menu items and accompaniments
- Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests
- Supervises the set up of club functions including linens, dishware, glassware and silverware.
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance.
- Assures that the location equipment is operable and clean prior to start of event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
- All other duties as assigned by the managers and supervisors.
Qualifications
- Ability to supervise the work of others.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
Education, Qualifications and Experience:
- At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
Physical Requirements:
0-24%
25-49%
50-74%
75-100%
Seeing:
X
Hearing:
X
Standing/Walking/Mobility:
X
Climbing/Stooping/Kneeling:
X
Lifting/Pulling/Pushing:
X
Fingering/Grasping/Feeling:
X
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.