Vendor Operations Manager [REMOTE]
Department: Operations & Account Management
Employment Type: Full Time
Location: United States (Remote)
Description
Plate IQ helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Plate IQ’s AP Automation and VendorPay Network helps businesses pay and get paid faster.
At Plate IQ, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.
Our values are at the center of our company and culture. At Plate IQ, we value: Growth, Customer Focus, Innovation, Accountability, and Communication.
The Role
The Vendor Enrollment team at Plate IQ reaches out to our client’s vendors and enrolls them in Plate IQ’s payment platform so that they can be electronically paid via enhanced ACH and/or virtual credit cards. Similar to a fulfillment motion, the team is proactively reaching out to vendors, educating them on the benefits of electronic payments, and then enabling the most mutually conducive form of payment.
This role has an OTE of $90,000.
Key Responsibilities
The Vendor Operations Manager will manage a team of career building individuals with enrollment quotas and incentives folding up into the Vendor Ops group goals for transactional revenue. The role will involve distributing target lists, monitoring and managing Salesforce, Salesloft, and Periscope to assess what is working vs. what is not, and setting the team up for success.
You will coordinate internally with Product, Engineering, and Sales to ensure that we are targeting the vendors that can have the greatest impact for our customers.
Ingredients
- Demonstrated quota success in an incentive based role, either leading as an individual contributor, or leading a team
- Outgoing personality with excellent interpersonal, motivational, and client engagement skills
- Ability to manage a team towards collective goals while hiring, onboarding, and training new hires
- Documenting native workflows to better communicate our processes within Plate IQ.
- Familiarity with Salesforce and demonstrated ability to monitor sales-type metrics and adjust strategy accordingly based on results. Excel experience with lead management is a plus.
- A focused customer service mentality to fulfill obligations from internal and external groups with proactive projects as needed.
- Analytical skills to sift through incoming information with problems, the curiosity to dig for additional data before holistically dictating solutions.
- Experience in software-as-a-service (SaaS) and/or hospitality preferred
A Recipe For Total Rewards
We care deeply about making Plate IQ an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work.
The specific benefits/perks we offer are continually evolving, but currently include:
- Compensation $90K OTE
- Work from home in an energetic remote-first environment that supports flexible working hours and understands work-life balance.
- Competitive salary based on skills & experience.
- Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
- Employer sponsored 401(k) with company match.
- Paid Time Off (and the encouragement to use it).
- Annual company retreats.
- Promote from within philosophy.
Beyond the tangible benefits though:
- You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
- You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you’re constantly challenged and developing.
- You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.
- Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
- We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
- Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
- We truly love what we do and who we do it with – and we think you will too!
Plate IQ is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.
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