What you’ll do at
Position Summary…
What you’ll do…
We are looking for a Technical Writer to be responsible for content and documentation for products we are commercializing.
About the team
In the Technology Strategy team, we address issues that need cross-departmental input and involvement with senior executives throughout the company. While in the commercialization team, we develop partner networks to support increased productivity, speed, and innovation.
What you’ll do
- Write high-impact documentation for external commercial customers – across all parts of the product (API/SDKs) usage lifecycle, including deployment and configuration guidance for IT and devops engineers, user guidance for data engineers and business users , API and command references, tutorials, walkthroughs, sample apps, and best practices guides.
- Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
- Collaborate closely with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and other scenario based guidance.
- Help drive a use-case-based information-architecture approach to organizing content.
- Write concise and informative how-tos and tutorials, intuitive explanations of complex topics and features, and comprehensive API reference documentation.
- Help us continually improve our authoring and production tools and processes.
- Edit content contributed by engineering and the field for technical accuracy, grammar, usage, adherence to style, and fit within information architecture.
- Manage contributed articles through technical review and content edits. Foster collaboration with our Training, Engineering, Product, Support, and Customer Success teams to keep our documentation up-to-date, effective, and user-centric
What you’ll bring
Must Have
- 6+ recent years of technical writing experience – for external developers and IT professionals
- Create documentation and guides that make it easy for customers (developers and business users) to get started using our products and leverage advanced capabilities
- Experience documenting APIs, SDKs, and similar tools.
- A passion for writing and editing developer documentation, including tactical how-tos, end-to-end tutorials, and structured reference content. You are passionate about clarity, concision, and correctness. Mastery of the tools of the technical writer: consistent voice, straightforward and lively style, understanding of the rules of grammar and usage
- Recent experience with Markdown, HTML, CSS, and UNIX, as well as source control systems like Git.
- Familiarity with, or are willing to learn about, the various technologies that make web-scale and cloud-native applications function.
- A love for information. You enjoy getting into the weeds technically, but don’t let that distract you from achieving your end goals.
- A passion for building relationships with internal and external users to get feedback and identify potential areas of documentation improvement.
Nice To Have
- Experience developing short video tutorials.
- Experience creating effective and on-brand diagrams.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert’s and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $98,000.00-$168,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in media and content creation, design, communications, or related area and 3 years’ experience in content creation, knowledge management, UX content design, or related area. Option 2: 5 years’ experience in content creation, knowledge management, UX content design, or related area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Using advanced functionality of Microsoft Office
Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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