About VIAVIA
At VIAVIA, we are using innovative technologies to build the future of fashion, focusing on the end-to-end lifecycle from design to point of sale, as well as launching a world-class, video-driven e-commerce platform offering today’s trendiest styles.
Founded in September 2021, VIAVIA is backed by industry-leading investors such as NEA, Basis Set Ventures, the AI Fund, Exor and Backend Capital, and we are readying for the 2023 launch of our product offerings.
We’re looking for an Ecommerce Manager to execute on our e-commerce strategy and site operations. As an early member of the team, you’ll have a tremendous opportunity to grow and work collaboratively with cross-functional partners. As a venture – backed fashion tech company, VIAVIA has a beautiful modern office in West LA and an amazing engineering team to make sure you are able to work efficiently and being able to learn and use some of the most cutting edge technologies in the industry.
Responsibilities & Duties
- Manage products, attributes, ecomm photo/video assets, collections, homepage, and SEO within VIAVIA’s ERP and Ecommerce site.
- Manage VIAVIA’s TikTok and Instagram shop
- Coordinate with cross-functional stakeholders based on VIAVIA’s merch calendar to ensure site readinessMonitor orders, inventory, returns and reporting.
- Coordinate with our CX team to assist on escalated customer service requests
- A/B testing for site optimization
- Monitor site performance, and derive strategic opportunities for improvement based on data.
Experience & Skills
- 3-6 years of ecommerce (Shopify) experience in the apparel industry preferred.
- Highly organized and intellectually curious.
- Self-motivated and results-orientedMust have excellent time management skills, strong sense of urgency, be able to multitask, and work autonomously.
- Ability to communicate and work effectively in a team environment.
Tools
- MUST have Shopify experience
- As a fashion tech company, our home grown ERP system ALMA.ai is extremely user-friendly and easy to learn
- Google suite (google drive, sheets, docs, slides)
- Project/Product management tool like Airtable, Jira
- Google Analytics, Gorgias, Klaviyo
- Slack/Email
$70,000 – $100,000 a year
Competitive compensation ($70,000 – $100,000), including generous equity in a well-funded environment. This role’s level, job title and corresponding salary will be determined by the selected candidate’s professional experiences and related skill sets.
Medical, dental, vision and life insurance, including a medical insurance plan with 100% coverage of employee premiums.Company 401(k) plan.
Flexible PTO policy and company holidays.
And more to come!
Background Check: VIAVIA will make a conditional job offer in line with local, state and federal laws, and a subsequent criminal, education, and employment history background check will then be issued.
Equal Employment Opportunity Employer: We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of VIAVIA not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.