Job Details
Job Location
Shelter – Houston, TX
Position Type
Part Time
Education Level
4 Year Degree
Travel Percentage
Up to 25%
Job Category
Nonprofit – Social Services
Description
Being a Part-Time crisis hotline counselor provides crisis intervention, emotional support, danger assessment, safety planning,shelter placement, and information and referral to domestic and sexual violence survivors through two 24 hour hotlines.
Your Schedule:
- Part Time
- Saturday & Sunday from 12:00 p.m. – 7:00 p.m.
- 12 hours per week
- Work Model: Hybrid
- Local Travel:As needed for onsite schedule, trainings, and meetings.
Our Total Compensation Package:
- Starting Salary Range: $18.04hourly
- Pay schedule bi-monthly
- Employee Assistance Program
Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
Qualifications
The Requirements We are Seeking:
- Bachelor’s Degree in Social Sciences Psychology, Sociology, Social Work, Criminal Justice
- Two years of experience working with social services or comparable experience.
- Operating systems such as Windows, Microsoft Office, Outlook, SharePoint, and internal database programs
- Bilingual (English/Spanish) preferred
- Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation, if applicable
What you Deliver in this role:
- You will provide crisis intervention, emotional support, information & referral, education, support, and advocacy to survivors of domestic and sexual violence.
- You will conducts danger assessments with survivors and creates safety plans based on each client’s individual case and needs
- You will provide shelter screenings and coordination of shelter placement and emergency transportation of clients.
- You will make CPS and APS reports as required and needed.
- You will keepaccurate client and hotline data/records for monthly reports.
- You will communicate with on-call staff including Supervisors, hospital accompaniment counselors and community partners.
- You will communicate with HAWC’s answering service to relay and respond to messages.
- You will communicate with Coordinator and other Hotline staff on the team regarding case management and other issues.
- You will attend mandatory monthly meetings and trainings with Hotline & Crisis Intervention Services Coordinator, All Department Staff Meetings and/or meet as assigned.
- Other duties/projects may be assigned
What Skills and Assets you bring, and more:
- Excellent attention to details
- Demonstration of professional objectivity and appreciation for confidential information
- Ability to follow instructions and to adhere to policies and procedures
- Ability to prioritize tasks to meet individual and team deadlines
- Has a growth mindset and is a good team player
- Strong communication skills, both verbally and in writing.
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.