Job Details
Level
Entry
Job Location
Loc 165 10 Congress St. – Pasadena, CA
Position Type
Full Time
Education Level
High School
Salary Range
$17.00 – $17.00 Hourly
Job Shift
Day
Job Category
Customer Service
Description
The Cashier is responsible for providing excellent customer service while processing both cash and credit payments from customers.
Essential Duties and Responsibilities:
- Welcoming customers, answering their questions, providing them with accurate information
- Operating cash registers, lift gates, ticket machine and other electronics.
- Balancing the cash register and generating reports for credit and debit sales.
- Accepting payments, ensuring all tickets are accurate and providing a receipt to every customer.
- Maintain a professional and friendly demeanor when working with both customers and employees
- Provide customer resolution in a professional and friendly manner
- Welcome and acknowledge all customers according to company standards; anticipate and address customers’ needs and thank customers with a genuine appreciation.
- Control traffic to ensure a smooth flow at all times, while ensuring pedestrians are safe
- Maintain security of vehicles
- Verify the necessary supplies at the start of each shift
- Maintain a neat and orderly cashier booth at all times that is free of debris and trash
- Complete the necessary end of shift documentation.
- Monitor and maintain safety, security and cleanliness of parking areas
- Arrive in complete uniform before and during scheduled shifts
- this position requires proficient computer knowledge including word, excel and emails
- Must work with or without supervision
- Comply with quality assurance expectations and standards
- May be asked by local management to complete small cleaning or maintenance tasks
- Perform other reasonable job duties as requested by Supervisors
Qualifications
MINIMUM REQUIREMENTS:
- Must be 18 years or older
- Customer Service experience preferred
- Cash Handling experience preferred
- Take an Integrity Survey
- Willing to take a Fitness for Duties Test (Medical/Drug Screen)
- Willingness to undergo a Background Check
- Standing/Walking for long periods of time.
- Lifting, Pushing, and Pulling up to 25 lbs.
- Bending/Squatting frequently.