AWS Security is a global team tasked with keeping the cloud safe. To help deliver for customers on this promise the AWS Bug Bounty team is currently seeking a Technical Program Manager (TPM) with strong software development skills to join our team!
As a Bug Bounty TPM you will help us meet the needs of our diverse customer base: internal service owners and engineers, security leadership as well as our external researcher community. This role has high visibility within AWS Security leadership and the broader AWS C Suite. Data driven decisions presented through strong communication is key to being successful. You will provide crystal-clear vision and direction to help define and build the program and communicate that vision to senior leadership. In collaboration with our existing team you will have ample opportunity to define innovative solutions and strategy to current and future challenges.
This role is involved in the day to day operations of our Bug Bounty program where you will be expected to dive deep into the trends and discoveries from external researchers to support our holistic and continuous feedback loop with partner teams. In this role, you will be expected to interact directly with external customers and the security research community through transparent, technical and thoughtful responses. Further, you will support our researcher community by identifying new incentives, hosting training and live events for researcher development.
Successful candidates will be very comfortable writing automation to perform data analysis for identifying unique program trends. While this role is not an software development role, strong candidates will not shy away from writing code.
A Technical Program Manager is expected to understand the systems in their program space, the limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. They are expected to seek out and clearly communicate relevant data to support complex business decisions, and drive the right recommendations in a compelling and effective way. They create plans that have objective, measurable success criteria and clearly communicate progress and outcomes. They anticipate the gaps between teams, processes, and system architectures to help their organization produce the best possible results for our customers.
If you are excited by the opportunity to innovate and define strategy for a public facing security program at the world’s largest cloud provider, we are eager to speak with you!
Key job responsibilities
– Develop, manage and deliver key initiatives and programs
– Develop custom automation to perform data analytics and use existing business intelligence tools to find insights and track program health
– Manage community development and outreach
– Define and track goals over the short and long term with measurable outcomes and communicate program health weekly
– Communicate with SVPs, VPs, Directors and domain managers to prioritize and execute remediation plans
A day in the life
Our mornings typically start by looking at the queue of submitted reports that have already undergone initial triage by our third party partners. We single out reports that need urgent attention and then do a deep dive: reproducing, root causing and where appropriate extending the findings in the report to demonstrate maximum impact. Once done we coordinate with the internal stakeholders to drive the report until remediation.
We maintain a close partnership with other security teams across Amazon to surface reports and trend data that are relevant to their mission.
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Austin, TX, USA | Herndon, VA, USA | Santa Clara, CA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
– 5+ years of technical product or program management experience
– 5+ years of working directly with engineering teams experience
– 5+ years of technical program management working directly with software engineering teams experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
– Foundational knowledge of common security vulnerabilities.
PREFERRED QUALIFICATIONS
– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership
– Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
– Comfortable writing code in a modern scripting language (Python, Go, Ruby or JavaScript)
– Experience architecting and engineering technical solutions on AWS services
– Experience with community management or engagement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.