We are seeking an experienced Sr. Business Intelligence Analyst with experience in the healthcare industry who loves deriving customer and market insights from data. The BI Analyst will be responsible for collecting, analyzing, and interpreting data from various sources to provide insights into business performance and customer ROI. The ideal candidate will possess strong skills in critical thinking, data analysis and interpretation, as well as the ability to communicate insights to stakeholders in a clear, compelling and concise manner. You are a data-driven storyteller.
Responsibilities
- Analyze large data sets to identify trends, patterns, and insights.
- Conduct data analysis and interpretation of healthcare data to identify areas of customer value in ROI for Commercial (Sales/Marketing), Customer Success, and Product.
- Develop and maintain internal and external dashboards to provide self-service access to insights.
- Collaborate with customers to understand their business needs, challenges, and goals, and provide insights that highlight value and ROI of our platform:
- Analyze customer data to identify trends and patterns related to ROI.
- Collaborate with clients to understand their business needs and goals related to ROI.
- Develop and implement customer ROI measurement strategies and frameworks.
- Conduct market research and competitive analysis to inform strategic recommendations.
- Stay up to date with the latest healthcare industry trends in technology, operations and strategy as well as the latest data analysis tools and techniques and recommend new approaches as appropriate.
- Develop interactive models to collaborate internally and externally with data input/output for demonstrated ROI or market analysis.
Qualifications
- Bachelor’s degree in healthcare administration, business administration, data science, consulting statistics, and/or related fields. MBA Preferred.
- Proven experience in data analysis and interpretation, with at least 3 years of experience in the healthcare industry as a consultant, or in a related data analysis role.
- Effective communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Excellent problem-solving and critical thinking skills and the ability to work independently or as part of a team to ensure high-quality deliverables.
- Knowledge of healthcare industry trends, strategy & technology.
- Willingness to learn and adapt to modern technologies and tools.
- An ideal candidate would have experience with: Power BI, SQL (Postgres), Web Analytics (GA/Adobe), Excel (incl. Pivot Tables & Macros)
Why DexCare
- Mission-driven culture and flow
- Being a part of our incredible talented and diverse team
- Innovative product solution for proven, ongoing, and exponential current customer need
- Interesting roles and experience opportunities
- We are an early-stage company, not a start-up. Providence Health Care spun us out to enable other health care networks to access and benefit from our products, services, and future work.
- We will recognize and reward your impact and results
- Customer and revenue traction with large multi-year cloud software via signed licensing contacts
- Venture-backed (Series C stage)
$95,000 – $130,000 a year
The salary range for this role is from $95,000 to $130,000. The hired applicant will also be eligible to receive an annual bonus.Your health and well-being ensure that we all perform at our best as a team. DexCare offers an outstanding benefits package, including healthcare benefits, short-term disability coverage, basic life insurance, 401k, and wellness benefits. Employees also receive the following: paid time off, nine paid holidays, unlimited PTO, in-person, hybrid, and remote working arrangements.
Who is DexCare?
DexCare, Inc. is a data-driven intelligence company focused on improving healthcare access for everyone. DexCare was incubated at Providence, one of the nation’s largest and most innovative health systems with over 50 hospitals across the Western United States.
DexCare is led by a mission-driven team experienced in building successful, innovative and transformative solutions to our customers biggest problems. We’ve built digital health companies from the ground up and worked in some of the world’s largest data, cloud platforms, healthcare companies and provider organizations in the world. We are backed by leading investors, including Kaiser Permanente, Providence Ventures, Mass General Brigham, Transformation Capital, Define Ventures, Frist Cressey Ventures and SpringRock Ventures.
What is DexCare?
DexCare’s core offering is a Platform-as-a-Service (PaaS) that intelligently orchestrates health system capacity and digital demand across all lines of care. In a complex and vast sea of virtual point solutions, DexCare is the operating system that makes it all work. DexCare’s data-driven intelligence engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals-expanding the reach of health system service lines into a new, digital and on-demand consumer arena. The platform attracts and caters to consumers by providing a fully-digitized, unified experience that routes consumers to the best care options while leveraging existing EMR, caregiver and brand investments. DexCare enables leading health systems across the U.S. to attract 30% more new patients, capture 5x downstream revenue, generate over 20% per patient encounter in costs savings, and deliver a net promotor satisfaction score greater than 90. Discover more at www.dexcarehealth.com.
DexCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.