Overview
An individual in this position books events for the venue through a strategic sales program. Manages an account base and works with clients on rates and terms of the space agreement and conveys that information to all internal departments. This individual will focus on corporate accounts
This role will pay a salary of $42,000 to $49,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Meets specified revenue goals and objectives defined for the Sales Team.
- Promotes the Convention Center to all potential clients. Conducts venue tours, answers questions, and provides information regarding venue services, policies, and procedures. Assists clients in finalizing booking arrangements.
- Maintain a large account base of customers within assigned market.
- Set appointments and make outside calls to potential clients.
- Daily prospecting to organizations making phone calls and sending emails.
- Researches, identifies, and establishes the appropriateness of groups for the venue.
- Attend industry events and tradeshows.
- Prepare event contracts and proposals for clients.
- Enter and maintain complete and accurate information into Ungerboeck (CRM booking system).
- Prepare reports, correspondence, memoranda, agreements, and forecast projections.
- Provide assistance and staff support to the Director of Sales & Marketing.
- Serve as a liaison with industry representatives, the general public, and other Convention Center departments and divisions.
- Plan and organize events initially with clients during the contracting phase. Supply Events Team with adequate notes and information for an easy transition after client signs contract.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Make verbal presentations to groups of various sizes.
- Communicate clearly and concisely, both orally and in writing.
- Communicate and work seamlessly with hotel and tourism partners.
- Perform related duties and responsibilities as required.
Qualifications
- A Bachelor’s degree from an accredited college or university with majority of coursework in business, marketing, or a related field, or a combination of education and experience.
- Event sales experience in a Convention Center, other public assembly venue, or hotel preferred.
SPECIAL CHARACTERISTICS AND KNOWLEDGE:
- Understanding of the events industry with ability to identify space needs.
- Proficient knowledge of Word, Excel, Outlook, and PowerPoint; training on industry specific software will be provided.
- High level of comfort on the phone including making sales calls.
- Multitask-oriented, organized, detail-oriented, and focused on customer service.
- Professional communication and appearance.
- Office experience with general phone and office equipment.
- Accurate financial and detailed reporting.