Description
Senior Consultant, Cognizant Consulting
Solution Architect, Interaction Studio
Remote
ABOUT US
Lev, a Cognizant company, is a premier digital consultancy that works with marketers from top brands to maximize their investments in Salesforce, level up their customer experiences, and power even the most complicated of businesses. Lev joined Cognizant’s growing Salesforce practice in March 2020, allowing us to continue to serve our customers flexibly and nimbly, while having the backing of a global company that maximizes our reach and the impact we can have on our customers. As part of Cognizant, we’re further cementing Lev as the leading Salesforce consultancy for marketers across the world, bringing our deep strategic thinking and technological expertise to marketers for top global brands.
As a top Salesforce partner, we take pride in hiring and developing the best of the best, and we work hard to cultivate an inclusive culture (#LevLife) where our team (also known as Levsters) will thrive.
While we celebrate each other’s individuality, we are brought together by our commitment to provide unparalleled expertise and an out-of-this-world experience to our customers; our drive to shape the future of marketing and the future of Salesforce; and our desire to do right by one another. We are relentless in our pursuit of being the best of the best, and driving marketing success with Salesforce.
Since 2016, Lev has experienced tremendous growth. We joined the Cognizant family in March 2020, further cementing our position as a global leader in Salesforce consulting. We continue to excel as a high-growth company through expanding the ways we serve our customers, and by growing our global footprint.
COGNIZANT CONSULTING
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com .
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!
ABOUT THE ROLE:
A Solution Architect for our Salesforce Emerging Services Practice is a strategic position to our customers. This role is heavily involved in solution design and is hands-on with build work on Marketing Cloud Personalization (formerly Interaction Studio). Solution Architects are experienced consultants and are depended on by our customers for technical vision and proactive and strategic advice.
ESSENTIAL FUNCTIONS:
- Work as part of an overall delivery team to deliver a legendary customer experience on Salesforce solutions
- Fully own the technical architecture, design, and implementation of Marketing Cloud Personalization (Interaction Studio).
- Be comfortable learning new technologies with different levels of support / enablement.
- Lead consultative engagements with customers on business goals and challenges.
- Architect a detailed solution tailored to customers’ goals, taking into account their current and future-state environment.
- Effectively communicate and present the design, positive impacts, and limitations of proposed solutions to customers.
- Approach each customer as unique, ensuring that their environment, skill set, internal processes, and business structure are accounted for in overall designs.
- Build and fully test the solutions as designed, working with customers to iterate through modifications and revisions.
- Document design and/or maintenance processes as necessary.
- Provide in-depth training as appropriate to ensure customers are self-sustaining.
- Collaborate with other team members to validate solutions, solve technical challenges, and share knowledge.
- Average of 10% travel, up to 25%, to client locations throughout the U.S.
- Perform other duties required and assigned.
EXPERIENCE:
Required:
- 3+ years implementing software solutions for external customers
- 1 or more years working on or with marketing teams
- Experience going deep into clients’ current processes to fully understand the nature of their business, while identifying how and w hy their business goals are critical.
- Demonstrated track record in learning new technologies quickly
- Previous role that involved working with relational data models and data integrations into multiple systems
- Experience or significant exposure to be able t o understand HTML, CSS and Javascript.
Preferred:
- Experience with Marketing Cloud Personalization, aka Interaction Studio or Evergage prior to acquisition
- Experience working as part of or with web development teams.
- Experience with web personalization tools
- Experience working with enterprise-level customers representing multiple brands and/or regions.
- Experience designing and delivering a training program tailored to clients’ needs. Training should be appropriate for individuals at varying levels within a client’s organization and with varying degrees of technical abilities.
- Comfort with engagements of almost any size
- Experience working on or with digital marketing teams
Salary and Other Compensation:
The annual salary for this position is between $73,990 – $140,760 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications
Senior Consultant, Cognizant Consulting
Solution Architect, Interaction Studio
Remote
ABOUT US
Lev, a Cognizant company, is a premier digital consultancy that works with marketers from top brands to maximize their investments in Salesforce, level up their customer experiences, and power even the most complicated of businesses. Lev joined Cognizant’s growing Salesforce practice in March 2020, allowing us to continue to serve our customers flexibly and nimbly, while having the backing of a global company that maximizes our reach and the impact we can have on our customers. As part of Cognizant, we’re further cementing Lev as the leading Salesforce consultancy for marketers across the world, bringing our deep strategic thinking and technological expertise to marketers for top global brands.
As a top Salesforce partner, we take pride in hiring and developing the best of the best, and we work hard to cultivate an inclusive culture (#LevLife) where our team (also known as Levsters) will thrive.
While we celebrate each other’s individuality, we are brought together by our commitment to provide unparalleled expertise and an out-of-this-world experience to our customers; our drive to shape the future of marketing and the future of Salesforce; and our desire to do right by one another. We are relentless in our pursuit of being the best of the best, and driving marketing success with Salesforce.
Since 2016, Lev has experienced tremendous growth. We joined the Cognizant family in March 2020, further cementing our position as a global leader in Salesforce consulting. We continue to excel as a high-growth company through expanding the ways we serve our customers, and by growing our global footprint.
COGNIZANT CONSULTING
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com .
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!
ABOUT THE ROLE:
A Solution Architect for our Salesforce Emerging Services Practice is a strategic position to our customers. This role is heavily involved in solution design and is hands-on with build work on Marketing Cloud Personalization (formerly Interaction Studio). Solution Architects are experienced consultants and are depended on by our customers for technical vision and proactive and strategic advice.
ESSENTIAL FUNCTIONS:
- Work as part of an overall delivery team to deliver a legendary customer experience on Salesforce solutions
- Fully own the technical architecture, design, and implementation of Marketing Cloud Personalization (Interaction Studio).
- Be comfortable learning new technologies with different levels of support / enablement.
- Lead consultative engagements with customers on business goals and challenges.
- Architect a detailed solution tailored to customers’ goals, taking into account their current and future-state environment.
- Effectively communicate and present the design, positive impacts, and limitations of proposed solutions to customers.
- Approach each customer as unique, ensuring that their environment, skill set, internal processes, and business structure are accounted for in overall designs.
- Build and fully test the solutions as designed, working with customers to iterate through modifications and revisions.
- Document design and/or maintenance processes as necessary.
- Provide in-depth training as appropriate to ensure customers are self-sustaining.
- Collaborate with other team members to validate solutions, solve technical challenges, and share knowledge.
- Average of 10% travel, up to 25%, to client locations throughout the U.S.
- Perform other duties required and assigned.
EXPERIENCE:
Required:
- 3+ years implementing software solutions for external customers
- 1 or more years working on or with marketing teams
- Experience going deep into clients’ current processes to fully understand the nature of their business, while identifying how and w hy their business goals are critical.
- Demonstrated track record in learning new technologies quickly
- Previous role that involved working with relational data models and data integrations into multiple systems
- Experience or significant exposure to be able t o understand HTML, CSS and Javascript.
Preferred:
- Experience with Marketing Cloud Personalization, aka Interaction Studio or Evergage prior to acquisition
- Experience working as part of or with web development teams.
- Experience with web personalization tools
- Experience working with enterprise-level customers representing multiple brands and/or regions.
- Experience designing and delivering a training program tailored to clients’ needs. Training should be appropriate for individuals at varying levels within a client’s organization and with varying degrees of technical abilities.
- Comfort with engagements of almost any size
- Experience working on or with digital marketing teams
Salary and Other Compensation:
The annual salary for this position is between $73,990 – $140,760 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.