The Office of Community Outreach (OCO) is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants.
The Office of Community Outreach engages the public, including at-risk communities and other specialized populations and provides information on various levels of HRA and DHS services, while strengthening existing relationships and building new partnerships with community-based organization to advance agency initiatives and obtain feedback to inform policy and programmatic development and implementation by DSS.
The Enrollment and Events unit conducts in-person and virtual outreach through participation in community events and direct enrollment support to bring HRA benefits and services to New Yorkers in the communities where they live and work. Outreach teams are deployed to NYCHA developments designated under the Neighborhood Safety initiative and visit community centers, senior centers, and other community spaces to engage with clients directly to provide one-to-one information, services, and support.
The Office of Community Outreach (OCO) is recruiting for one (1) Community Coordinator to function as an Enrollment and Events Coordinator.
Under the supervision of the Manager of Enrollment and Events, with some latitude for the exercise of independent judgment, the Enrollment and Events Coordinator is responsible for covering outreach events, tracking data, coordinating events, and ensuing materials are available and delivered to events.
The Enrollment and Events Coordinator will:
• Coordinate outreach schedules for community events, helping to manage schedules for Outreach
Associates, including identifying points of contact at recurring sites and special events. Ensure proper
coverage and maintain regular communication with points of contact at partner sites.
• Evaluate requests for on-site enrollment or informational tabling to ensure that sufficient information is
provided and to assess whether the site and/or event is appropriate for DSS Community Outreach
services. Periodically evaluate existing sites to determine whether it is appropriate to expand, maintain,
or scale back outreach services.
• Ensure that tracking sheets are completed and compiled in a timely manner and submitted for review;
review tracking sheets to identify areas for improvement. Make scheduling or assignment adjustments
or take other corrective action steps to enhance productivity and effective use of resources. Compile
tracking sheets into reports to submit to the Director.
• Participate in enrollment events and/or provide information tabling. Participate in broad outreach
initiatives.
This position requires regular travel throughout the five boroughs. This position requires some
weekend and evening hours.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.
Additional Information
In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and 457 Roth’s Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave;
To Apply
Click “APPLY NOW” Button.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
M-F, 9:00-5:00
Work Location
4 World Trade Center
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
06/22/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.