Former New York City Mayor Bill de Blasio launched a New York City municipal identification card, IDNYC, which is available to all New Yorkers. IDNYC aims to bridge the gap of those New Yorkers who don’t have easy access to government issued photo identification, as well as drive access to both public and private resources.
Enrollment Specialists will be responsible for the enrollment of applicants at walk-in centers throughout the city. He/she will meet with the applicants, review all necessary documents, access the IDNYC enrollment database, and gather all necessary information from the applicant while completing the enrollment process. Enrollment will also include taking a photo of the applicant and scanning all documents into the database. As the Enrollment Specialist will be dealing with highly sensitive documents, confidentiality and discretion is important to the role.
IDNYC is recruiting for ten (10) Community Associates to function as Enrollment Specialists.
Reporting directly to the Intake Supervisor, IDNYC, the Enrollment Specialists will:
• Review applicant’s documents for completeness; ensure IDNYC applicants have all
necessary paperwork and documentation required to complete the IDNYC enrollment process.
• Notify applicants of required or missing documentation and inform applicants of how to obtain
official documents from local, state and or federal government agencies, if necessary.
• Navigate the enrollment database; scan all authenticated official documents into the Municipal
I D database; data-enter all demographic and relevant applicant information necessary to
process the completed application; and ensure that all information is entered accurately.
• Use specialized equipment to review the authenticity of documents presented.
• Ensure that all original documents submitted by applicants are reviewed using only the
designated, specialized equipment and process adhering to strict confidentiality protocols
and procedures.
• Take photos of applicants for the IDNYC card and gather electronic signatures utilizing
Municipal ID program cameras and equipment; and be responsible for the care and
maintenance of such equipment.
• Finalize and submit the applicant’s complete IDNYC package and provide receipts.
• Create, organize, schedule and present information to community audiences via public
speaking (conducting information sessions and setting up information tables), flyers,
brochures, and other relevant mediums.
• Coordinate efforts to facilitate communications at various sites throughout the five
boroughs of New York City to support applicants in the IDNYC enrollment process,
and provide adequate personnel coverage. Program.
Minimum Qual Requirements
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to “1” above.
Preferred Skills
Multilingual a plus.
Additional Information
In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and 457 Roth’s Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave;
To Apply
Click “APPLY NOW” Button.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
Varies by site
Work Location
1 Metro Tech, Brooklyn Ny
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
08/04/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.