Communications Interagency Coordinator

Salary : $75,757.76 – $103,945.92 Annually

Location : Minneapolis, MN

Job Type: Full-time

Job Number: 2023-00560

Department: Communications

Opening Date: 07/24/2023

Closing Date: 8/7/2023 11:59 PM Central

Position Description

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The Communications Interagency Coordinator plays a crucial role in facilitating effective communication and collaboration between various agencies and departments within the local government. This position focuses on coordinating and implementing communication strategies, initiatives, and campaigns to ensure consistent and timely dissemination of information to internal and external stakeholders. The Communications Interagency Coordinator acts as a liaison between departments, promotes interagency cooperation, and enhances the overall communication efficiency and effectiveness of the local government.

Work Location
This position may be eligible for flexible work arrangements, including hybrid work (within the state of Minnesota) with some days working remotely and some days working in the office.

Job Duties and Responsibilities
Strategic Planning

• Develop and implement a comprehensive communication strategy to promote interagency collaboration and streamline communication channels within the local government.
• Identify communication objectives, target audiences, key messages, and desired outcomes for various interagency initiatives.
• Collaborate with department heads and stakeholders to align communication efforts with organizational goals and priorities.

Coordination and Collaboration:

• Serve as the primary point of contact for communication-related matters between different agencies and departments.
• Foster strong working relationships with department heads, key personnel, and external partners to facilitate effective collaboration and information sharing.
• Organize regular interagency meetings, workshops, and events to enhance communication, exchange best practices, and identify areas for collaboration.

Information Management:

• Oversee the development and maintenance of a centralized information repository that houses relevant documents, guidelines, templates, and other resources for interagency communication.
• Coordinate the collection, analysis, and dissemination of data and information across departments to support evidence-based decision-making and ensure accurate reporting.
• Implement systems and tools for efficient information sharing, including intranet portals, email lists, and communication platforms.

Communication Campaigns:

• Develop and execute communication campaigns and initiatives to raise awareness about interagency projects, policies, and services.
• Help coordinate the creation of engaging content, such as press releases, newsletters, social media posts, and presentations, to effectively communicate key messages to internal and external stakeholders.
• Monitor and evaluate the effectiveness of communication activities, gather feedback, and make recommendations for continuous improvement.

Crisis Communication:

• Collaborate with relevant departments to develop crisis communication plans and protocols to ensure timely and accurate information dissemination during emergencies or critical incidents.
• Assist the local government during crisis situations, coordinating messaging and media relations to manage public perception and maintain transparency.

Skills:

• Proven experience in strategic communications, public relations, or a related role, preferably in a government or public sector setting.
• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
• Excellent written and verbal communication skills, with a keen eye for detail and the ability to adapt messaging for different audiences.
• Proficiency in utilizing various communication channels and platforms, including social media, websites, and email marketing tools.
• Knowledge of best practices in crisis communication and experience in managing communication during emergencies is desirable.
• Familiarity with local government operations, policies, and regulatory frameworks.
• Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines simultaneously.
• Analytical mindset with the ability to gather and interpret data to inform decision-making and measure communication effectiveness.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the Communications Interagency Coordinator role in local government. Actual job duties may vary depending on the specific needs and structure of the organization.

Required Qualifications

MINIMUM QUALIFICATIONS: Bachelor’s Degree in Political Science, Public Administration, Business Administration, a closely related field or equivalent (Master’s preferred)

MINIMUM EXPERIENCE: Five years’ experience performing duties related to those listed
Equivalency
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Drug and Alcohol Testing
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation
This position is non-represented.

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities
Knowledge, Skills and Abilities

• Knowledge of Communications and Marketing operations, policies, procedures, goals and priorities.
• Project management experience.
• Understanding of organizational development work.
• Understanding of equity issues.
• Ability to build effective working relationships to facilitate free and open information exchange.
• Basic computer knowledge.
• Excellent interpersonal communication and negotiation skills.
• Good presentation skills.
• Ability to plan and manage projects with multiple players and diverse issues.
• Ability to write clear and understandable reports presenting options and recommendations.
• Ability to operate a personal computer.

Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees’ health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.

New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Benefits
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.

Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation
Eligible City employees may choose to participate in the following transportation programs:

• Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs–such as qualified parking and van pool expenses–with pre-tax dollars

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Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University and St. Mary’s University of Minnesota are available to City employees.

Other perks
Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program, technology discounts and more.

01

How did you find out about this position? (Select all that apply)

• City of Minneapolis website
• City of Minneapolis employee
• City of Minneapolis job interest card
• City of Minneapolis Career Opportunities Bulletin
• Friend or family member
• League of Minnesota Cities website
• Diversityjobs.com website
• Governmentjobs.com website
• Indeed.com website
• Minnesotajobs.com website
• LinkedIn
• Other website

02

What is the highest level of education that you successfully completed, specific to the fields of Real Estate, Architecture, Engineering or Business Administration?

• Associate’s Degree
• Bachelor’s Degree
• Master’s Degree
• Doctorate
• I do not have a degree in the listed fields

03

Do you have at least five (5) years of responsible professional work experience in marketing, communications, public relations, media-related activities, legislative or policy research, or a closely related field, preferably in the public sector?

• Yes
• No

04

Do you have social media planning and engagement experience?

• No experience – Basic knowledge and understanding, but actual application experience
• Novice – Have applied the skill as an employee but might still need support. (0 years of experience)
• Proficient- experience of using the skill, can work independently. (1-5 years’ work experience)
• Professional – possess a lot of experience in applying the skill in practice. Can communicate with clients about the topic and can coach others. Follows the trends of the field and shares knowledge with colleagues. Might have an official certification in the skill. (5-10 years’ work experience)
• Expert – understands the bigger picture. Can discuss details with the client and advise the clients. Shares knowledge proactively, by, e.g., writing blogs or presenting at conferences. Follows the industry; keeps skills current.

05

Please indicate which of the following multimedia skills you are proficient in.

• Audio Production
• Content Management System
• Copy Editing
• Graphic Design
• Photography
• Videography
• Video Production
• Writing
• Writing for web

06

Select the project coordination tasks and topics in which you have experience. Check all that apply

• Planning
• Implementing
• Design Process
• Needs Assessment
• Program Analysis
• Evaluation
• Outreach Strategies
• None of the above

Required Question