About Dexcom
Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class – while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Meet the Team:
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to help deliver our products to the market.
Where you Come in:
- As a Technical Writer, you will work with the technical implementation teams to understand the product document requirements and be responsible for creating, and editing high-quality technical documentation, and detailing software and data solutions for mobile applications, including software and system architecture, design, and product requirements.
- You will assist in the creation and submission of documentation required for compliance with our Quality Management System.
- You will assist in establishing and continuously improving the standardization and simplification of technical writing processes, procedures, and style guidelines.
- You will contribute to documentation development lifecycle improvements that enable the efficient delivery of quality documentation content across the organization.
- You will convert legacy/previous formatting to latest formatting/style guidelines.
- You will create documentation based on standardized templates and will analyze and edit content to maintain continuity of style and content.
- You will assess the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding.
- You will conduct document reviews and collect input from stakeholders to ensure the accuracy of the technical documentation.
- You will create data flow diagrams, component diagrams, and similar technical illustrations.
- You will ensure content flow, simplicity and consistency across documentation. Adjust copy as necessary for grammar and spelling accuracy.
What Makes you Successful:
- You have a solid understanding of technical details and the ability to write the documents required for
internal and external auditors.
- You bring 5+ years of proven experience producing, editing, and proofreading technical software documentation including converting and translating technical instructions and information into content intended for a variety of audiences and levels.
- You have proven ability to deliver high-quality detail-oriented documentation.
- You have proven ability to quickly grasp complex technical concepts and make them easily understandable in text and illustrations to wide-ranging audiences.
- You have excellent English language skills (writing, reading, and listening).
- You are highly proficient with the Microsoft Office suite.
- You have experience with the SDLC and Agile software development methodologies including Scrum and Kanban.
- You are proficient with Adobe tools (Acrobat, Framemaker, Illustrator, etc.).
- You have experience with eQMS Systems, particularly documentation and change management processes.
You have proven ability to organize and manage your workload and time while handling multiple projects simultaneously, with an eye for prioritization.
- You have proven ability to quickly learn and understand complex topics.
- You possess strong written and oral communication skills.
- You exhibit a high attention to detail in a fast-paced environment.
- You have the ability to approach the role with a can-do, collaborative, and positive attitude.
Experience and Education
- Typically requires a Bachelors degree in a technical discipline, and a minimum of 8-12 years related experience or Masters degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.
Exempt Salary Details
- The annual base salary range for this role is $95,900 to $159,900. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
View the OFCCP’s Pay Transparency Non Discrimination Provision at this link.
UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com/.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.