The Dynamics 365 engineering team is growing the FastTrack program to keep up with the demand of our growing service. The program aims to support our customers in their implementation journey moving to Dynamics 365 cloud and we will help drive delivery of the full value of their investment. Our focus is to help our customers achieve the business goals and end-user adoption that they envisioned during purchase.
We are looking for a Principal Solution Architect with technical experience in the successful delivery of services in complex and challenging environments.
Principal Solution Architects are professionals that deliver services to our customers and partners, in addition to achieving the customers’ target adoption goals.
What we offer:
- An environment that fosters continuous learning of new skills and technologies.
- Be part of one of the fastest-growing businesses as we continue to release new capabilities for Dynamics 365.
- Opportunity to work alongside the engineering team responsible for the design, development and release of Dynamics 365.
- Opportunity to help shape the future product direction.
Qualifications:
- Bachelor’s Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- 3+ years of customer-facing experience.
- 5+ years of experience in systems development or industry experience with Microsoft or industry-equivalent products.
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Experience implementing (functional or technical) and supporting Dynamics 365 or competitive solutions.
- Technical proficiency in adjacent technologies including one or more of the following: Office 365, Power BI, PowerApps, Microsoft Azure, Azure Logic Apps, Flow, SQL, SSRS, AAD, etc. (certifications a plus).
- Demonstrated skills and abilities to consistently create an engaging experience for our customers and Partners.
- Program or Engineering management experience implementing cloud technologies.
- Travel: Occasional travel is expected in this role.
Software Engineering IC5 – The typical base pay range for this role across the U.S. is USD $133,600 – $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 – $282,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities:
Responsibilities:
- Own and deliver the customers’ FastTrack service customer and partner experience.
- Provide architectural guidance and advice to proactively help customers avoid issues, while removing roadblocks.
- Improve the FastTrack for Dynamics 365 experience by identifying and working with other colleagues within Microsoft to get product features built, processes implemented, policies changed, and capturing data.
- Evangelize the FastTrack Program to others inside Microsoft including field sales staff, technical support, engineering, Dynamics Partners, and most importantly to our customers.
Key business metrics:
- Drive customer success and adoption
- Reduce time and cost to onboard
- Provide high quality data to help drive service improvement