Description
Experience Strategist (Remote)
ABOUT US
Idea Couture at Cognizant Digital Experience is a carefully assembled network of studios of human-centered design practitioners from a wide range of educational backgrounds, international settings, and professional experiences that help organizations navigate and innovate in complex and uncertain environments to connect people with extraordinary experiences.
We’re a strategic innovation and experience design firm. That means we’re all about bringing new things-products, brands, solutions, services, technologies, strategies, structures, systems, and organizations-into the world. By combining insights with inspiration, process with collaboration, and empathy with economics, we help our Fortune 500 clients innovate more deliberately and effectively. We operate where design meets business, insight meets foresight, and empathy meets economics.
We love big ideas and even bigger ambitions. We stand out because we put human experiences at the core.Using design thinking methodologies, we solve problems and identify business opportunities-generating new growth, meaningful differentiation, and economic value, while improving everyday lives. The transformative solutions we provide our clients are born of transdisciplinary thinking, balanced research, and inventive methods, based in business rationale and good design.
Among us you’ll meet anthropologists, sociologists, futurists, strategists, designers, technologists, engineers, and other super smartpeople-andeveryone collaborates. We foster an environment where people are encouraged to explore beyond the walls of their job descriptions.
If you’re thoughtful, ambitious, resilient, and intellectually curious, we’d loveto hear from you.
Who you are.
You are an ambitious professional who thinks strategically, collaborates cross-functionally, produces high quality deliverables, and continuously builds and elevates your capabilities. As a colleague and team member, you have the entrepreneurial spirit to drive forward through moments of ambiguity and change with a problem-solver’s attitude. As a practitioner, you are able to tie together seemingly disparate pieces of data/information to create a succinct, meaningful narrative and strategy to drive forward a human-centered design telling methods for an experience-led world.
What we Share
-A knack for looking at familiar problems through a unique lens
-Desire to change minds, hearts, and behaviors with new experiences
-Passion for driving market growth through innovation, technology, and design,
-A belief that understanding people can better guide business priorities and strategies
What You Will Do
-Support medium and high complexity project engagements for Fortune 500 clients across a range of industries and project types.
-Collaborate with cross-functional teams (strategy, insights, design, technology), in production of experience strategy deliverables such as User Personas, Current and Future-State Journey Maps, Environment Maps, Design Principles, Prioritization Matrix, Service Blueprints, Roadmaps and Business Cases.
-Contribute to the development of strategic industry Point of View narratives to support business development and project delivery.
-Understand and incorporate complex business, strategic, and technical requirements into engagement outcomes.
-Support the design and facilitation of successful presentations and workshops for senior executive level clients.
-Support project design and planning across a range of project types and contribute to the end-to-end creation of winning proposals.
-Contribute to organizational business development activities from opportunity identification to sold work
-Support development of new strategy practice tools and processes.
-Actively work with a broad network of stakeholders across the client organization, and within Idea Couture and Cognizant.
Qualifications
-Undergraduate or graduate degree in business administration, strategic design, innovation strategy, strategic foresight or a related field.
-2-4 years’ experience in agency/consulting/professional services.
-MBA is considered a strong asset.
-Proven ability to think critically, analyze, and elevate strategies and ideas and supporting rationale
-Confident in delivering client facing oral presentations and facilitation skills with the ability to command and guide a room.
-Diverse strategic skill set spanning industry categories.
-Broad strategy and/or design experience spanning products, services, processes, and systems.
-Proficient in creating personas, design principles, experience maps, ecosystem maps, user journeys, service blueprints, and rapid prototyping methods.
-Conversant in the principles and practices of human-centered design and design thinking, including qualitative research methods (e.g., in-context interviewing).
Note: Would expect up to 25% travel for project kick-off, workshops and share-outs based on project requirements.
What’s In It for You
-Multidisciplinary learning across teams with shared backgrounds, approaches, methods, and industry expertise
-Be a part of and play a critical role in shaping a niche and nimble culture within a global firm
-Access to global scale, from the types of projects you work on to resources you collaborate with and lean on
-Experience with a broad range of challenges in experience design, from whitespace opportunity definition to downstream realization
-A competitive salary and benefits package
-A workplace that prioritizes wellness and working flexibly to ensure you get the balance you need to meet the demands of your personal and professional life
Work Authorization
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).
Salary and Other Compensation:
The annual salary for this position is between $81,000- $106,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
-Medical/Dental/Vision/Life Insurance
-Paid holidays plus Paid Time Off
-401(k) plan and contributions
-Long-term/Short-term Disability
-Paid Parental Leave
-Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Strategic Leadership
PL4
Required
2
Adobe XD
PL4
Required
3
Creative Design-Websites&Apps
PL4
Required
4
Adobe Illustrator
PL3
Desired
5
Adobe Photoshop
PL4
Desired
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.