About the role:
As the Real Estate and Facilities (REF) Project Coordinator for TQL, your primary role is to work with internal leadership, external vendors, and internal REF team members to coordinate daily office operational needs.
What’s in it for you:
- Starting at $16.00 – $20.00/hr
- Up to $5,000/yr in tuition reimbursement
- Advancement opportunities with structured career paths and mentoring sessions
- We win wherever we go – Voted a Fortune 100 Best Companies to Work for (2023) and Forbes America’s Best Employers (2022)
What you’ll be doing:
- Create and maintain work orders in our facilities internal management system
- Work with executive leadership, property management, repair vendors and internal Facilities team members to coordinate resources and schedule maintenance/repair operations for all TQL offices nationwide
- Effectively communicate relevant operations and/or project information to the Satellite Operations Manager, REF Director and other project stakeholders
- Assist in preparation and maintenance of REF departmental documentation, including but not limited to process/project-related procedures,
- Safety and Security policies, Incident Management and Business Continuity plans, etc.
- Provide incident support to minimize business interruptions (e.g. inclement weather, power outages, building inaccessibility, service disruptions, etc.)
- Provide back-up support of Front Desk/Receptionist duties as needed
What you need:
- Available to work Monday – Friday, 11am – 8pm OR 10am – 7pm
- 1+ year customer service experience required
- Proficient with Microsoft Office Suite
- Strong written and verbal communication skills
- Understanding of facilities-type operations in an office environment is a plus
- Self-motivated with a strong sense of urgency in providing support
- Capable of working independently with minimal managerial supervision
Where you’ll be: 4289 Ivy Pointe Blvd., Cincinnati, OH 45245