Manager, Data, CRM, & Analytics Legends – San Diego FC

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

SAN DIEGO FC

San Diego Football Club (San Diego FC) is the newest members of the MLS family. As part of the unique Right to Dream community and the Sycuan Tribe’s deep roots, we are proud to be building a San Diego-centric soccer organization that honors our history and celebrates emerging excellence. We value community, diversity, and acting with purpose. We are looking for leaders at all levels to co-create the culture of a new organization that is built on the premise that you can discover, understand, and re-define excellence by nurturing talent and creating opportunity anywhere – and specifically through soccer. Globally, Right to Dream partners with talented young people to give them a nurturing environment to flourish and thrive. They do this through a holistic model of athletic development, where young people grow as human beings and great footballers. RTD’s promise is set out in their Manifesto: a set of 8 commitments which will be central to the San Diego FC ethos from the front office to the field, when games start at Snapdragon Stadium in 2025.

We are therefore looking for people who:

  • Are purpose driven
  • Are willing to rock the boat
  • Can lead courageously
  • Respect fans as the soul of our game
  • Challenge conventional thinking
  • Are innovative and who drive change
  • Work inclusively and collaboratively across cultures
  • Embrace organizations with a family feel, preferring to work as part of a community
  • Believe in the potential of youth, no matter where they are from

THE ROLE

Legends is seeking a self-motivated analytical problem solver to support San Diego FC. In addition to providing daily CRM support to the on-site sales & service staff, this role will also be responsible for collecting and analyzing various data points to assist with sales & marketing campaign strategies.

ESSENTIAL FUNCTIONS

  • Lead procurement for direct marketing campaigns.
  • Create segmentation strategies to drive sales and marketing campaigns.
  • Lead assignment based on inbound inquiries and marketing campaigns.
  • Implement customized reporting and dashboards in Salesforce or using third party tools.
  • Develop and deliver campaign analytics using industry best practices.
  • Identify successful and unsuccessful campaign elements and recommend future actions.
  • Assist sales/service staff with answering CRM-related questions.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree in related or relevant field.
  • Minimum two (2) years related experience (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
  • Possess the highest integrity and ethical standard.
  • Experience with Salesforce and Ticketmaster.
  • Proficient in MS Excel, SQL, Access, Word, and PowerPoint.
  • Strong analytical and problem-solving skills.
  • Proficient in writing queries to extract information from databases manipulating results to perform analyzes.
  • Demonstrated ability to manage multiple complex projects and produce high-quality deliverables.
  • Possess strong initiative and self-motivation.

COMPENSATION

Competitive salary $80,000 – $85,000, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Job Category
Data and Analytics
Job Type
Full Time/Permanent
Salary
USD 80,000.00 - 85,000.00 per year
Country
United States
City
Encinitas
Career Level
unspecified
Company
Legends
JOB SOURCE
https://recruiting.ultipro.com/LEG1003LGNDS/JobBoard/7cb7e3f4-053b-4339-af7b-1c62dc39bfc9/OpportunityDetail?opportunityId=f0817364-9fd9-42d5-8248-2e76ef5a4057