Final compensation range is determined by candidate’s location
senior manager, corporate and executive communications, Public Affairs
For this highly coveted position, we are looking for a Seattle-based leader who is ready to orchestrate a top executive’s communications and engagement platform as well as an ensure relevant integrated executive communications across the company. This role serves to support and advance a top executive’s platform through a multi-channel and multi-audience approach, grounded in the company’s corporate and brand narratives.
Are you experienced in developing and organizing executive narrative and multi-stakeholder platform? Are you skilled in writing for a brand and in the tone and voice of a key senior leader? Are you digitally savvy and comfortable driving an executive’s traditional and social media platform programming? Do you have a demonstrated ability to design and execute tactical programming relative to corporate strategy? Are you a detailed, servant leader who is prepared to learn and grow in a team of communications professionals? Do you thrive in fast-paced, highly visible environments?
About Us
At Starbucks, we believe in balancing profit with purpose and the pursuit of doing well by doing good. With more than 450,000 partners (employees) around the world, we’re on a mission – With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection. We have high aspirations for the future and securing the best and the brightest for our stores and support centers is a critical element to achieving our goals.
How You’ll Make an Impact
As a senior manager, you’ll be responsible for organizing, orchestrating and executing the activities of a senior leader’s strategic communications platform. To be most effective, you will need to partner with your Public Affairs colleagues, agency partners, and key stakeholders across the company. In this role, you will:
• Be responsible for the organization, orchestration and execution of a top executive’s strategic communications agenda across a multi-stakeholder, multi-channel platform;
• Be skilled in quickly developing plans and presentations to bring clarity, confidence and connection between a top leader and the global business, brand and communications strategies of the company;
• Regularly write organizational announcements, talking points, social media copy and similar forms of materials for a top executive in their voice;
• Play a key role in building and executing leaders’ roles in internal company meetings and highly visible stakeholder engagements, including speaking engagements, board of director meetings and Earnings calls.
• Vet and organize- including preparing briefings for- this top leader’s public speaking, media and partner engagements.
• Advance the company and public affairs team culture through listening, inclusion, transparency, empathy and action
How that Comes to Life
• Listening and engaging with curiosity to define clear goals and outcomes;
• Writing talking points – at any given moment- to help this leader quickly articulate brand positioning on evergreen topics AND emerging issues;
• Developing internal and external communications and engagement materials to prepare this senior leader for multi-stakeholder engagements in close partnership with business unit and PA audience and channel strategy leaders.
• Short form writing in leader’s voice – company announcements, talking points, social media copy
• Forming strong, collaborative relationships with agency team and key support partners across the company to support communications strategies that support our leaders’ top priorities.
• Demonstrating in-depth knowledge of partner, media and investor as well as digital landscape as it relates to the brand and competitor set;
• Apply forward thinking and research skills to shape communications that are most relevant for key stakeholder groups;
• Embodying Starbucks values and ensuring they’re reflected in all of our communication
What You’ll Need:
• Organization skill
• Agility
• A passion for servant leadership.
• Critical thinking capabilities.
• A natural disposition to work with urgency in a fast-paced environment in which every day is unlike the last.
• Schedule flexibility and availability for critical after-hours assignments.
• Proven ability to establish trusted relationships at all levels of the organization
• Stellar written and verbal communication skills – particularly the ability to decode corporate speak and write clear and persuasive “human” content that engages a wide range of stakeholders. (Please submit various writing samples with your application.)
• Desire to take initiative in leading projects and presenting new perspectives.
• A solid grasp of narrative, awareness of audiences, exceptional attention to detail, and are a forward-thinking team player who works collaboratively.
• Demonstrated people management experience.
Summary of Experience
• Corporate communications leadership, preferably seasoned in external communications at a multi-unit retailer and/or an agency (7+ years)
• Working in highly matrixed teams (2+ years)
• Demonstrated ability to apply general business knowledge and experience in a complex, fast-paced global environment
• Demonstrated ability to develop and lead execution of effective communication programs (internal and external) across the enterprise
• Ability to collaborate effectively with colleagues, agencies and partners across the organization
• Ability to work in a team and influence other
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.