Description
We are currently seeking a highly skilled Salesforce Program Manager with experience in large end-to-end implementations of Salesforce. We are seeking out the best problem-solvers, idea-makers, and high-energy Salesforce professionals for our fast-growing practice area. We need people with good instincts and a positive outlook that can overcome any obstacle.
Responsibilities:
- Effectively collaborate with project team and client resources on technical consultative services during the duration of a delivery engagement
- Prepare Project Plan and execute the project within Time, Cost and Resource constraint
- Program Planning, status tracking & Monitoring of critical issues/risks across Salesforce.com projects
- Participate in Design Authority and Architecture review meetings with Clients and Salesforce Architects
- Work with other Salesforce Service Providers for ensuring alignment with Global COE standards.
- Communication and Stake Holder Management at Program level
- Ensure overall program success by adhering with CoE goal
- Coordinate with respective Client teams for project specific escalated and critical issues
Required Qualifications:
- At least 13 years of experience in Information Technology
- At least 10 years of related experience including leading an organization through a CRM transition
- Project experience required including at least 6 years of project management experience in SFDC Program Management or SFDC Solution Design experience
- Expertise in Project Management (includes issue/risk/escalation management, quality assurance, stakeholder management),
- Must have Salesforce knowledge on Configuration, Customization & Integration experience in SFDC Service Cloud
- Experience with delivering programs using various project management styles but with recent experience in Agile and Waterfall methodologies.
- Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
- Experience defining business requirements, writing user stories, and providing detailed system and functional designs
- SFDC Integration experience
Preferred Qualifications:
- Salesforce certification
- Other certifications in project methodology
- An advanced degree is preferred.
Why Cognizant Salesforce
- Cognizant is one of the top 2 GSIs and is a trusted leader in designing, implementing, and driving transformational experiences using Salesforce solutions.
- We have 9800+ Salesforce-skilled people globally
- Ranked #3 total number of certifications with overall 4.77/5 rating in Salesforce ecosystem
- 2400+ projects for 800+ clients, many of which are Fortune 500 companies
- Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create transformational experiences
- Cognizant’s Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement.
- 7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments
#li-nc1
Salary and Other Compensation:
The annual salary for this position is between $98,000.00 – 178,000.00 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Salesforce Maps
PL2
Desired
2
SFDC Sharing and Visibility
PL2
Desired
3
Salesforce DevOPS
PL1
Desired
4
Salesforce Data
PL2
Required
5
SF Experience Cloud
PL2
Required
6
Salesforce Security
PL2
Desired
7
Salesforce Lightning
PL3
Required
8
SalesForce Identity
PL2
Desired
9
SFDC Dev & Customization
PL2
Desired
10
Salesforce Integration
PL2
Required
11
Salesforce Configuration
PL2
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.