Pro Shop Lead

Salary : $37,939.20 – $48,838.40 Annually

Location : Jacksonville Beach, FL

Job Type: Full-time regular

Job Number: 00511

Department: Parks & Recreation

Division: Golf Course Administration

Opening Date: 08/07/2023

Closing Date: 8/21/2023 4:00 PM Eastern

JOB SUMMARY AND PHYSICAL DEMANDS

JOB SUMMARY

This position performs responsible professional work in the operation of the golf pro-shop and promoting the game of golf; does related work as required. Work is performed under the regular supervision of the Golf Course Assistant General Manager. Some supervision is exercised over golf shop and service personnel.

PHYSICAL DEMANDS

The work is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and some medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:

• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Grasping: Applying pressure to an object with the fingers and palm.
• Vocal Communication: Required for expressing or exchanging ideas by means of the spoken word.
• Hearing: Required to perceive information at normal spoken word levels.
• Visual Acuity: Required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

WORK ENVIRONMENT

The worker is subject to inside and outside environmental conditions and extreme heat.

ESSENTIAL JOB FUNCTIONS

• Registers golfers and assists with managing tournaments and promotional events.
• Collects, receipts, and accounts for green fees, cart charges, and other sales.
• Inspects and oversees operation of the golf carts, ensures golf carts are properly charged, and reports cart damage.
• Oversees and participates in the operation of the pro-shop and clubhouse.
• Monitors the deleted and voided transaction report daily.
• Monitors the sales in the point of sale system with the credit card terminals to check for accuracy and to identify any issues needing resolution.
• Assists in promoting the game of golf.
• Assists patrons with information about the facilities, equipment, rules, and etiquette.
• Establishes and assigns starting times.
• Maintains records and prepares reports.
• Oversees the general maintenance of the pro-shop and clubhouse.
• Maintains security of golf course property and buildings.
• Assists with or conducts performance evaluations.
• Assist with the administration of applicable staff via recordkeeping, work schedules, and timekeeping according to City policy.
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales.
• Performs related tasks as required.

OTHER INFORMATION

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. The job description does not constitute an employment agreement between the City of Jacksonville Beach and the employee and is subject to change by the City as the needs of the City and requirements of the job change.

QUALIFICATIONS

Education and Experience:

A high school diploma or equivalent supplemented by completion of a professional golf apprenticeship program and some golf shop experience.

Special Qualifications:

Certificate of completion of School I or School II or P.G.A. School Program is desirable. Must obtain PGA membership through the PGA Professional Golf Management (PGA PGM) program within a prescribed timeframe.

Knowledge, Skills and Abilities:

• Knowledge of the rules, etiquette, equipment, and game of golf.
• Knowledge of the practices, methods, and policies used in municipal golf course operations. Ability to establish and maintain effective working relationships with the public and other employees.
• Skilled at teaching and playing golf.
• Ability to supervise concession and pro-shop activities and to account for revenues.
• Ability to communicate effectively, both orally and in writing.
• Ability to report to work as scheduled or notify supervisor personally by telephone in advance if unable to report to work.
• Ability to report to work on time and to perform the duties of the position for an entire workday.
• Ability to perform overtime, holiday, and weekend work as needed.

CORE PURPOSE AND VALUES

Our employees uphold and promote the mission, vision, and core values of the City of Jacksonville Beach. To be successful, an individual must be able to perform the essential functions of the job and demonstrate a strong desire to be a part of our EPIC Team:

• Empowerment – Enabling employees to achieve work-life balance & professional growth and success
• Pride – A small coastal city dedicated to displaying a big heart through our commitment to the community
• Integrity – We hold ourselves, individually and collectively, accountable to our community and our organization
• Communication – Open & honest dialogue with our community and throughout our organization
• Teamwork- Working together with our community to achieve common organizational goals

The City of Jacksonville Beach provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement and dependent care; an employee assistance program for you and your dependents, and a 457(b) tax-deferred compensation plan to supplement your retirement. We also provide an extensive wellness program that includes activities, lunch and learns, and health fairs.

Click to see more details on benefits.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating “see resume” does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02

This positon requires working as member of a team that values empowerment, pride, integrity, communication and teamwork. Are you willing to commit to these values?

• Yes
• No

03

Candidates selected for this position will undergo a thorough background investigation including employment references.

• I have read and understand the above statement.

04

Starting salary for this position is between $18.24 and $23.48 per hour, depending on qualifications, is this pay range acceptable?

• Yes
• No

05

What is the highest level of education you have completed?

• Less than High School
• High School or Equivalent
• Some College
• Bachelor’s Degree
• Master’s Degree +

06

Do you have experience working in a golf shop?

• Yes
• No

07

Are you actively pursuing PGA membership through the PGA Professional Golf Management (PGA PGM) program?

• Yes
• No

Required Question